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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Smoking is strictly forbidden in my property however one of the guests did the reservation and sent teenager daughter and she invited a lot of other guys, and they used Marijuanas and Cigar inside the room and the room is too smelly and cannot stay even f... Latest reply by Huma0

we booked a reservation *** / host: Elyas / we tried to call him, his phone is out of function, we payed him over AIRB&B regular over 5'000 CHF, but now he disappears, we can't find him. Can anybody tell us how we can get our money back? Even all the mess... Latest reply by Mark116

I know that other hosts have posted a few screenshots or information about the updated procedure for reviewing guests, but I thought I would upload screenshots of the whole process for hosts who have yet to experience it or those who did not view all the ... Latest reply by Huma0

Thank you so much!cori Latest reply by Corinne833

The host of a Yellow Cottage in Flagstaff left a bad review after my stay (had a party, spills on the floor, damaged property).I did not share my experience because I did not want it posted publicly. This is my first Airbnb experience and I did not want t... Latest reply by Gae425

I made a reservation from Jan 1 to Jan 7th with a host in Roatán , Bay island Honduras. I contacted her checking about security and told her in that very first chat that the reservation was for my 60yr old mother who was going for vacation alone and I j... Latest reply by Celina136

Hi everyone, I need some guidance on how you deal with guests who claim there are items missing that were not included in the listing. Example: we have received questions regarding where our blender is located, face cloths, windex, table cloths and runner... Latest reply by Huma0

Hi,Operating as a host in Spain it is a legal requirement that we capture the identity of every guest and register it with the Guardia Civil.Since all properties must comply we found it very strange that AirBnB don’t care about this.It seems that the majo... Latest reply by Mike-And-Jane0

Hi, Airbnb community, I joined being a host now 6 months ago and would like to give a brief overview of my experiences. I do have a small 2-3 person apartment in Vienna, pretty cheap and well located. I'm doing all stuff, which means admin, cleani... Latest reply by Trude0

We are new to hosting and recently encountered a guest accusing us of dirty kitchen and molding coffee in coffee pot and posted publicly in our review. We have also been having a hard time communicating with them. On the first Day of meeting we made sure ... Latest reply by Philip2936