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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello, im trying to book an air bnb and this error code popped up. What does this mean and why can’t the booking be made. Failure due to unexpected non-retryable error. prcgateway unable to conduct risk check. Latest reply by Bhumika

When I have a guest booking through Airbnb to my Alojamento Local, does airbnb give guest details to SIBA or do i have to collect and sent their data. I feel very uncomfortable asking my guests for their passport details. Latest reply by Shani138

I had a terrible experience with a guest and left them a negative one star review as a warning future hosts. I checked on the review and found that it was posted, then disappeared from their profile. I asked Airbnb and they said "refresh your browser and ... Latest reply by Mike-And-Jane0

We rented a house on Airbnb Sept 3rd-6th in Hartwell, GA. The listing looked like a nice country home. When we arrived at the home and entered the Overbearing smell of Mildew and Must hit us like a ton of bricks. At first we thought the home was closed... Latest reply by Mike-And-Jane0

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Need some advice. A guest checked into our cabin for what was supposed to be a week-long stay late last night. Within an hour of arriving, they decided to leave as they stated there was a musty/moldy odor that was causing the wife to have difficulty breat... Latest reply by John7294

We had guests over the Labor Day holiday weekend. On the morning after arrival, he messaged us to say the hot water wasn't working although I know for a fact it was working prior to his arrival. In any case, we called a technician and offered for them to ... Latest reply by Helen3

The fee is for a pet. It is not unreasonable but why can't they charge me through AirBnb? I am concerned about my protections. Latest reply by Mike-And-Jane0

In three weeks we will celebrate 8 years of hosting with Airbnb. While we survived the Covid crisis, Airbnb is now destroying us all with their changes. We are 30+ consecutive time Superhosts, who believed in Airbnb so much we quit our jobs and dedica... Latest reply by Sally10

When it comes to dealing with government, it is my opinion that the two sides must work hand in hand, or the filling process has a blind spot. This is a hypothetical statement, and I’m stepping into retirement, and converting my home in Newfoundland to a... Latest reply by Holland6