Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

We have two listings in the mountains of North Carolina and wondered if there was a link in the airbnb platform for host to swap out accomodations We would be interested in beach/island locations Latest reply by Dave-and-Deb0

k pochybení došlo z vaší strany a když jste věděli, že někdo platí na cizí účet ubytování u nás, proč jste s tím nic nedělali? mám zavřeno přes týden ty lži, co jste na mě vychrlily, jste si mohli ověřit u vašich zákazníků, kteří u nás byli a dali nám kla... Latest reply by Bhumika

just had a guest that left black tar mark on my light colored wood dresser and a light colored wood chair. Should I charge them for it? Should I not charge them, but just say I would not rent to them again and why? They also had some glitter in the b... Latest reply by Kitty-and-Creek0

I'm hearing news reports that Airbnb is imploding. Is this just a temporary thing or will it get better. I keep lowering my prices(not as low as Airbnb suggests but lower than other listings in the area). I'm a super host and now I'm wondering if I should... Latest reply by Mike-And-Jane0

I had a booking cancelled and agreed to have the fee applied as a booking credit as I had two make another booking to replace the one that was cancelled. When I rebooked the credit was not applied and full payment was taken. When I questioned this I was t... Latest reply by Mike-And-Jane0

My booking was increased in price by host 3 months after I booked. Host was adamant that the issue was with airbnb's system and insisted I should cancel the booking myself.I contacted airbnb who told me the host needed to cancel the booking, as the price ... Latest reply by Mike-And-Jane0

Hi, I was wondering if anyone had any advice for me. We've been hosting for 3 years only a few months a year and never ever had a problem like we do now and I'm so frustrated!A guest booked in Monday to Friday, everything was good well I assumed it was be... Latest reply by Mar125

I just returned from a short trip in Italy and had a terrible experience with a host who blackmailed and harassed us, asking us to shorten our trip for questioning & refusing to pay the tourist tax that was NOT listed. I am a host myself and am still di... Latest reply by Paule283

Hello Hosts!I trust you're in good spirits.Could you provide me with some guidance on establishing a cleaning service for my listing?Are you familiar with any reputable cleaning services around the Milton vicinity?I value your insights immensely.Many than... Latest reply by Paula

Hello All, My 16 pound miniature Dachshund ate rat poison at pet friendly airbnb in Watervliet, MI late August 10th, 2023, 1/2 of checking in. I was a guest and my sister made the reservation. This was supposed to be a fun, sister's trip to Lake Michiga... Latest reply by Mary5797