Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

On Monday July 6th, 2020, I was contacted by a scammer with the following message, "Hello! We would like to book your accomodation through the airbnb but we will not check in. A person is paid for accomodation, but he will live in another place. You wil... Latest reply by Julieanna0

the review I left & posted to her profile... we hosts have a responsibility to other hosts to leave honest reviews. WARNING! RED FLAG! ALERT! I have been a superhost for 3.5 years and have 442 five star reviews. Pinky was the ABSOLUTE WORST guest I have ... Latest reply by Helen3

καλησπέρα εχω βαλει προς ενοικιαση μερικά καταλύμματα των οποίων ιδιοκτητης ειναι ο παππους μου πρεπει να βαλω τον δικο του τραπεζικο λογαριασμο ως τροπο πληρωμης? Latest reply by Emiel1

Hi Everyone, Our rental is 30 minutes from our home, so we are offsite hosts (obviously). I normally shut down my phone around 9 or 10pm. And then turn it back on at 6:30am. My question is, do other hosts do this? Or are you available 24/7 in case... Latest reply by Kelly149

Hi everybody, We hope you are all staying safe! We usually rent out 3 rooms in our primary residence. One is currently occupied by a longterm tenant who literally doesn't leave the house, so we do not have to worry about that he might bring any virus in t... Latest reply by SandraandGary0

Sooooo...I had payoneer as .y first method of payment and removed it all together and start using PayPal but now I want it back. I can access my account through Airbnb as if its going to link the two but its yet to take me back to the Airbnb page or so mu...

Without asking, a long-term guest installed adhesive child safety locks onto the outside of my cabinets and Im worried that if I pry them off, they will ruin the cabinet finish. Im a bit frustrated as I have new guests arriving and dont have adequate time... Latest reply by Fred13

I have a guest booked to stay arriving from a country which means she must adhere to a 14 day quarantine, this has been in place prior to her booking my property. She has now contacted me and been rather rude and then demanding I change my cancellation po... Latest reply by Mike-And-Jane0

Hi, everyone Firs thing - I want to change my nickname here 666 and don't know how. Question: Yesterday my guest checked in for 32 days stay. Today he complained about dust and uncleanness. I offered him to fix it but he denied. I cleaned the house just... Latest reply by Helen3

I cannot enter a bank account number to transfer moneyWhen you enter the bank account number in the corresponding column, an inscription appears:"Please insert only your account number in Russian rubles". I updated the bank details a few days ago I cannot... Latest reply by Sarah977