Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

I have just got home after renting out my house for the weekend and there is dog hair everywhere and a dog toy left, so I know that they had a dog here. I normally charge £25 for a pet, but they didn’t say they would be having one and so I didn’t charge t... Latest reply by Colleen253

I'm new to this, in the new person area so I think I have the right spot. I bought a place in a busy summer town in Maine. My policy is no dogs, which is the same policy as the guy I bought the place from. I'm told I shouldn't have a problem getting... Latest reply by Steve3189

Hey all I was hoping someone could share an experience, or a suggestion to mitigate a guest reporting a cleanliness issue caused by another guest in a shared house. We had a new guest cancel a reservation on arrival because of mess caused by a guest betw... Latest reply by Michael6333

Left to right: King Bexley, Alonso, and Coogan the Terrible Hey all, I've been a dog-friendly host since I opened my Airbnb just over 2 years ago, and I think I've hosted over a hundred dogs at this point. I chose to host dogs because I have three of... Latest reply by David7870

Hi, We are hosts in Cuba. Our challenge is we cannot set our LISTING CURRENCY and PAYOUT CURRENCY to be the same as recommended by Airbnb in order to avoid loss on currency exchange. The only currency available to us for PAYOUT CURRENCY is CUP/CUban P...

Hello, We are new to hosting and have only just had our first booking booked. Any feedback on our listing would be appreciated. https://www.airbnb.com.au/rooms/52336559?check_in=2022-02-22&check_out=2022-02-28&guests=1&adults=1&s=67&unique_share_id=224ba1... Latest reply by Linda356

I have noticed during my hosting that,not every guest would want to communicate with you. I have 2 guests in my previous hosting that would not even respond to your messages.I found this very awkward as you would not know how to support or host them bette... Latest reply by Josiane160

How to stop people from taking your towels or wiping their make-up on the towels. I have only been a host for 6 months & I have bought more towels than anything. It seems that every other person is taking the towels or they try to replace the towel with a... Latest reply by Scott57

Hi everyone, New Year, new start? Those familiar words can feel a bit difficult in the current climate, but we all do try our best to make the most of it, regardless. Whether it’s getting in shape, learning a new skill or quitting a bad habit, the ma... Latest reply by Donna240

I have to complain a bit here...and wonder if I should do anything or say something. Guests always ask if they can have an early check in. (Our check-in time is 4pm) If we don’t have someone checking out that day, I always say yes, usually telling them th... Latest reply by Sarah977