Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

My home-share doesn’t include kitchen use, but on a case-by-case basis, limited use has worked out happily for all. Last November I was surprised at a gradual reappearance of “fruit flies” after successfully getting rid of them a couple seasons prior. I ... Latest reply by Lorna170

Hi - I'm very new (less than 2 weeks) and have read in other posting about hosts who exchange stays for influencers, etc.Is there a legit way to exchange a stay for a guest who is providing a service so that they may also leave a review (not the review th... Latest reply by Tamara682

Hello fellow San Antonio Hosts I recently had guests check in and out on the same day as the neighbors next door decided to start shooting guns off at 10 o’clock at night. I received a panic message from my guests and when I called to let them know that ... Latest reply by Kimberly645

Someone booked my place however I can't seem to message them. Is this a setting on the guests side? Thanks for the help! Latest reply by Leigh524

How do you find properties to host? Latest reply by Tamara682

I am an Airbnb host and my friend is also. She had a booking for 2 people and 10 showed up. They confronted her and told her that they had talked to her earlier about it. I gave her Airbnb’s numbers and told her to call. She learned that they are taki... Latest reply by Rhonda45

I have a one bedroom apartment with a queen bed. Right now we are limiting our space to two guests. I have wondered if adding a queen sized Murphy bed in the living room would then allow me to increase my prices. @AdrianVM Latest reply by M199

For those of you who relied on the automated questions being prompted to guests who Instant Booked, Airbnb has removed this function. Therefore, none of your guests are being prompted to respond to, well, anything. And the space for a "welcome message" ... Latest reply by Nicole2223

When allowing kids under 12. How child/toddler safe should we make the home? Large deck with railing but kids could squeeze through? Latest reply by M199

Recently a guest reported me to support saying the place was filthy, dishes in the sink, dirty sheets, clogged drains, dirty damp towels and full garbage cans. This is completely untrue and weirdly enough gave me a great review with 5 stars! She said the ... Latest reply by Emiel1