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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi there - I have come across this property (link below) on Booking . com and on AirBnB but it has no reviews on either site. There also isn't much information about the property on the listing, despite the host being verified by AirBnB. Is there a way to... Latest reply by Paula

Been having problems with my Airbnb inbox. Every time I try to send a message to my guests, I get a notification that the message has failed to send. But it seems the messages are actually going through because my guests respond and acknowledge the inform... Latest reply by Kelly2266

I have had a number of Guests lately that do not have a photo of themselves or show their shirt, but not their face. I thought the purpose of photo was to make sure the correct person arrived… . . . should we be reporting this? How do these photos get thr... Latest reply by Mike-And-Jane0

The payout was sent on Feb 27 and was received by the bank a few days later, but they blocked it because at that time I changed the payout details for the account. I switched from individual account to registered business account, so instead of my name it... Latest reply by Sophia

I just had a guest who ranked me low on accuracy, cleanliness, location, and value. He and his wife were celebrating 46 years of marriage and had never stayed at an Airbnb. I shouldn't have approved them. I asked for feedback and let him know, "you can'... Latest reply by Rodney11

Why would a renter ask for my driver's license and the ages of all of my guests? Latest reply by Alicia753

Hello, I need to submit a complaint about a guest on airbnb. Will you be kind to show me how or where? Thanks. Latest reply by Matu25

I continue to run into a problem with purchasing a stay through the app.The app keeps declining the cards and advising me to contact my bank. They said there should be no problem, but I’ve used two different cards and I also had a friend try to book the s... Latest reply by Paula

Bit pointless.... why can guests score on location when they can view on the airbnb map (when they decide to locate accurately) (another message thread) I am fed up with 4 stars for location when the location is displayed in the listing details.... Latest reply by Mike-And-Jane0

I just had a guest instant book. The first message from them was I'll let you know our plans? I wrote back you instant booked, are you intending not to stay the booking reservation dates? They reply I'll let you know definite plans at a later time????I ca... Latest reply by Alison1039