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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

We bought a weekend place in New Orleans to use privately (not for ABB at this point). I had a single week to decorate and get some things set up between all of our guest stays, day job and small side business. Sharing some pics of the kitchen (first is "... Latest reply by Emilie

Hi,our property is pet friendly (states in the condition they just can't be on the carpet/furniture) If someone brings a few pets and there are damages or extra mess- how do I pass on those charged after the person has already paid for their stay (we woul... Latest reply by Sybe

We just had a very poor communicating guest leave yesterday. In the middle of the last night of her 5 day stay, she sent a messge complaining of noise from neighbors. We immediately called security, who went up but had to return the second time in less ... Latest reply by Karol22

I have a completely separate 2 guest guesthouse that is behind my house and i've had my first week long booking. It does include a washer and dryer, but I was wondering what the expectation is for sheets/towels/TP, etc. Do I set up a time during their sta... Latest reply by Sarah977

I had two guests stay this past weekend (with cats, which I gave my permission for). I have an extra, oil based electric heater in the apartment for cold nights. I’ve had it running whenever a guest stayed for the past six weeks (usually multiple stays a ... Latest reply by Huma0

Show of hands from hosts: how often is a one-person request really for one person?? Would it help you to avoid needless back and forth for ABB to include a check box with something like: Your request/reservation is for TWO GUESTS. Is that correct?? ... Latest reply by Kelly149

A business made the booking 1st March - 28th March, 5 persons booked, with a 25% discount built in. 1st March arrival. 4 men go to work early ( usually about 7am) and return about 7 pm. the girl stays in the cottage all day curtains closed (for whatever... Latest reply by Amanda660

I am new to the site and have a question. Since posting my home at least two people have inboxed me requesting to view the home prior to booking. Is this standard? Latest reply by Byron54

How do I complain to Airbnb about some terrible guest who left my place filthy after one night and smoked inside when against my house rules Latest reply by Sarah977

Hello, I’m a new host and I’m currently hosting my 1st guest. The guest booked for 28 nights and due to checkout on Monday the 14th. However, he is insisting to extend and did not want to go through Airbnb . My concern is, if he will not leave on Monday w... Latest reply by Ashenafi0