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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello all,Very shortly I am moving house and buying a large 3 bed Victorian terrace. The house has 4 original Victorian open fireplaces (2 in bedrooms, 1 in kitchen, 1 in lounge) which I have had checked, they all work and are in good condition.I plan on ... Latest reply by Suzanne950

Hi! Im new to airbnb and want to make my first booking. I found a nice place and im looking to stay for 2months. My host seems to good to be true. He has +200 reviews but 0 from the one im about to rent. The reason for this is that hy just moved there wit... Latest reply by Sandra856

A bit of backstory. I started listing a small apartment through Airbnb last October and so far have been blessed with good guest. This one night was for one guest ( I check so I can stock accordingly) well her and her mom got out of the car. When I chec... Latest reply by Lonnie29

I understand that ABnB "verifies" the guest but do owners/host get to see this verification process? I have been told not to host guest who live in my City but how can I find the background information on my guest before approving them? Thanks in advance... Latest reply by Robin4

Has anyone found a way to include a photo into a scheduled message? Want to make sure guests feel comfortable going in the correct door etc. Latest reply by Till-and-Jutta0

Hello, I have a self check-in today after 12:00pmMy host messaged me in advance at 11:00am and sent me the self check-in details through Whatsapp, is this normal? I've never used Airbnb before, should I ask them to resend the check-in details to Airbnb ch... Latest reply by Pat271

I am a very new person in this business. Last week was my very first hosting my guests. On their Airbnb contract, they had 5 guests would stay over my Airbnb home from June 16 to June 18. But they ended up having 14 people staying there. Then, I had to c... Latest reply by Denise1625

I am a guest and my car was broken into and robbed while parked on Airbnb property. I am a guest. I was not made aware that the Airbnb was in a bad part of town and car break-ins were frequent. the property backed up to an alley and there is no fence to b... Latest reply by Kia272

(As very basic background I have 2 glamping units at the same location, been hosting over 4 years) I’ve recently had 2 low star reviews with people noting “issues” with our listings. One is for it being noisy - I know that, it’s near to a main road that i... Latest reply by Fred13

I did not receive a refund for an airbnb reservation that I made in Split, Croatia. It has been 3 months now. Latest reply by Pat271