Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
I had a situation today whereby a guest had booked their stay on the day they were arriving. I was expecting him around 12:30pm and gave him the code to the self-lock box as I had an event to attend at 1pm. Unbeknown to me at the time my neighbour started...
Latest reply by
Gillian166
Hello, I host an entire 5-room apartment in the 1st floor of my 2-family (duplex) Victorian home in Boston near Tufts University. My listing is described accurately. This includes information about potential for noise (old home, floors, radiators, peop...
Latest reply by
Linda1186
Hi, what do other hosts do when guests dont check out at the agreed time? I work full time as well as running my Airbnb and it causes all sorts of problems when guest vacate late - sometimes by a couple of hours, I dont want to be rude or upset guests ...
Latest reply by
Dora486
Hi, I’m having trouble with a young 23/24 your old man who’s behaving like I wasn’t here and like he can do whatever he pleases. He arrived Thursday and when I came home from work the living space that we share looked like a mess. Papers, cigarettes, coin...
Latest reply by
Thomas2761
Hello, potential first-timer host here. We have a house in San Francisco that we would like to Airbnb this summer but our cat will be in the house. She's an outdoor cat so not litter, just feeding her once every day or two. I could not find any informatio...
Latest reply by
Helen3
We have a no pets policy. Our visitor came with two 90 pound Doberman registered therapy dogs. He said Ab&b rules are that he does not need to disclose these dogs. So now my no-pet place has 180 pounds of large dog staying in it! He says we are the firs...
Latest reply by
Amanda1775
I live in a building in a very quiet neighborhood. For 7 years we've lived in peace; many of us work from home and have kids that need to go to bed by 9pm and get a good night's sleep for school. About 8 weeks ago, the vila next door was converted into an...
Latest reply by
Emiel1
Hello, friends. For a month and a half, my account has been blocked without explanation. Letters to support remain unanswered.I am not able to provide housing for refugees from the east of Ukraine through airbnb.org Recently, through the communication cen...
Latest reply by
Mike-And-Jane0
the neighbor next to my listing continues to complain on the neighborhood support that my guests are loud. But we have NoiseAware and have proof they are not. Yet, Airbnb suspended the listing without giving us any warning or heads up. And now they aren’t...
Latest reply by
Ryan2711
Curious if anyone has ever rented out multiple units at the same time that share a common space and how that has gone? We have a duplex (two units on the same lot) that can rent out as just one large unit or as two smaller units. If we rent them out as tw...
Latest reply by
David1111