Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Has anyone dealt with this? This is the second time I've had a guest stay in our basement apartment and at some point started smelling a very strong chemical odor. Again, second time this has happened (different guests) same exact odor. it's a very distin... Latest reply by Lorna170

Do any of you rent a golf cart as an add on to your stays? Latest reply by Anonymous

Any other hosts have issues with White bed sheets getting stained ?What brand sheets is everyone using #sheetfrustration #sheetmania #crazysheetlady Love and GratitudeLucyCairns Australia Latest reply by Innocenza-Lucy0

To our beloved hostsI’m new to this community threadI’ve been a host for 3 years and I always enjoyed hosting my spare room for Airbnb guests. I had some experience where guest broke some things but I always taken care of that via resolution centre. But f... Latest reply by Ed261

Hi all! I need guidance on this issue and some advice on how to prepare or prevent this from happening in the future. I had a young woman reach out through airbnb about using our space for photos and that she didn't want to rent the weekend (we have a two... Latest reply by Helen3

I had my first bad guest experience and I'm unsure how to proceed. It's made very clear that our checkout time is 10 am. My cleaners let him know that they were there and ready to clean at 10:15. At 10:25, the told him that they would need to come inside ... Latest reply by Jennifer1897

I have filed a dispute regarding a guest who stayed at my home many weeks ago now: it was a nice guest but had four small children who caused thousands of dollars in damages to my walls needing to be painted and my floors being scratched from furniture be... Latest reply by Chad317

Hi, I'm looking for suggestions from other hosts. I have a small cottage in New Hampshire. It is under 600 sq ft, has no garage and sits in the woods on single lane, gravel roads at the top of a sometimes icy/snowy hill. There is no washer/dryer, one ... Latest reply by Lawrene0

Offering streaming but don't want guests to charge movies etc to my Hulu live account. Any ideas? Don't think Hulu offers password or pin protection to guard against purchases--Roku guest mode makes guests sign into all apps. And I want to offer the Hulu... Latest reply by Lorna170

Hello everyone, this is my first year as a host. We live in the countryside, and I rent out a guesthouse on our property. The house is only some 50 meters from the main house. In the airbnb listing, you are supposed to warn guests from dangerous animals. ... Latest reply by Anonymous