What Hosts are saying

    Due to calendar linking not working someone turned up unexpectedly. Is there a way I can arrange her refund or must she go through Airbnb? Can I confirm that she didn't stay perhaps in order to speed the refund process?
    I had a guest stay (first through Airbnb) that said he would kennel his dog at night and when not at residence. They left him out and torn a $1200 window treatment. Said he would pay for it and his dog had never done anything like this before. I gave him ...
    Hi everyone happy new year my wife and I are new at air bnb can anyone suggest what colour sheets to use . We have found white sheets with suntan lotion leaving an orange stain when washed love to here from you cheers Latest reply by Rowena29
    I currently have a youngish couple and their young daughter staying in one of my properties. It has thermostat gas central heating. I have set the thermostat at 24 degrees Celcius. However, when the apartment reaches this set temperature the heating tu... Latest reply by Helen3
    Hello Dear AIRBNB family,My guest left 4 days ago and didn't tell me when I left. I found the key on my own. After two days I saw that my shaver was not in my house. It's a shame and sad.Are there homeowners experiencing theft this way?I wish you a good d...
    I think it is imperative that, all guests, new or old be sent a mandatory education piece, on what to expect from an Airbnb experience. I have hosted a number of people over the years who have stayed in empty homes, guesthouses, etc. but not a shar...