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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Okay so i had a guest check in on Friday at 9pm... i thoroughly checked the property... even rearranged the cutlery drawer so it was knives, forks and spoons as that’s how ocd I am... sunday 3 days later the guests say they want a refund and send photos o... Latest reply by M199

Hi guys, just wanted to get some feedback or opinions on what is reasonably expected of you as a host. I had a guest who said he was 'uncomfortable' because I did not fill the kettle in his room with water and he said 'the bedsheet hasn't been ironed, nei... Latest reply by Neil408

The current guest (2 nights booking) has violated house rules: 1. UNPAID AND UNBOOKED EXTRA GUEST2. PARTY3. QUIET HOURS The complaint came from another long-term guest who had booked a room in the same apartment. What would be the smart thing to do in t... Latest reply by Anonymous

I just got new sheets and a comforter and both have stains. I got them in white so they could be bleached but it's not working. Anyone have any ideas? I hate to toss them, since I can no longer use for guests. Latest reply by Marjie0

These are my first guests and i was reluctant to accept them as they have a 'small timid and well behaved german shepherd' This pm the dog managed to get out of the house when they were out via the cat flap which is now broken They haven't offered to pay ... Latest reply by Helen3

Our guest was bringing a pet which we do not allow. They told me they would cancel but have not. How do we unblock calendar or cancel them without penalty? Latest reply by Mark116

hii have a guest arriving very soon and i can't get in touch with them to give them their check in details. i've messaged them upteen times without reply. i've also contacted airbnb about this problem and they've not bothered to reply to me.anyone have an... Latest reply by Mike-And-Jane0

My guest just text me that they are arriving at 130 am. Im very nervous Latest reply by Emiel1

Our accommodation is in the heart of a jungle. Right next to a lovely river. It is beaming with wildlife - we do acknowledge that in our description and prepare our guests, that they will be encounters with many different animals during their stay. Since ... Latest reply by Cereice0

Stay away with rentals under this company. Their policy is strict and willing to compromise tenant's safety and health. We made a reservation for a vacation house in South Lake Tahoe earlier and found out there is local wildfire, although the fire seems u...