Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
Hi all - I am not happy with the email received from Airbnb today and would be interested in others thoughts. The email basically said that unless I started hosting again I am in danger of losing Superhost. We have aone bedroom in our own home for guests ...
Latest reply by
Rebecca641
We had a guest rent for 30 days, with the intention of hosting them month to month for the next 5 months. We had agreed on a fixed price, however the guest decided that if she was on vacation for two weeks, she should not have to pay for the time she was...
Latest reply by
Inna22
Hi all! We are new to hosting and came across our first little problem. Our guests very politely informed us that they hear critters in the attic. We immediately called an inspector and are trying to get them out tomorrow. Of course they have to do an ins...
Latest reply by
Sarah977
This year, I’ve had more guests than ever prove unable to find one of my three houses. All are on the same private dirt road, and neither Google Maps nor Apple Maps positions them precisely on the map. I ask all guests to use the written directions after...
Latest reply by
Ann72
Greetings! My husband and I build a modern cabin out of a used shipping container.https://www.airbnb.com/h/newmooncabinIt’s located on our farm, about 30 min north of Asheville. The listing has been live about one month and so far the guest feedback has b...
Latest reply by
Sarah977
Hello We are a husband and wife team. I'm the host, my husband is the co-host. All payouts must go in full into his account (no split fee). He added his banking details on his co-host profile and all is fine. But ABB keeps asking me to add a payout method...
Latest reply by
Atilla7
Hello all,
Looking for some commentary on how arbitration went and any after-effects. We had a guest steal about $1K of consumables (toilet paper, laundry detergent, paper towels, cleaning supplies) + vacuum and a stool, and Airbnb is interested in payi...
Latest reply by
Jill914
Guest books and then tells us they want to invite some family members over for Christmas. Then tells us its 20-30 people. Our description says no party’s. What do I do? Cancel their reservation or hope they don‘t throw a party anyway?
Latest reply by
Anonymous
Hi everyone. I'm fairly new to Airbnb. I've really enjoyed being a host and have had a few not so great experiences but none as bad as this one- I recently had a guest book for 4 nights with 5 guest on the reservation. The guest showed up with +4 (which t...
Latest reply by
Laura2592