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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I have had two recent issues with guests where Air BnB's ID verification process has proven to be totally inadequate and I was wondering does anyone have a way to check people BEFORE you accept their booking? As you all know, we don't see the person's sur... Latest reply by Joseph1933

I recently had a guest wanted to confirm that there was Wifi at the cabin. I was confused as we are remote, in the middle of a national forest and there has never been Wifi. It appears that that in amenities if you do not actively state there is no Wifi... Latest reply by Dennise-Ann0

I'm posting this to genuinely understand from a host's perspective why my host strung me along this incomprehensible refund journey instead of just telling me "no refunds". I made a booking for 1 night for a group. Turns out my group had already secured... Latest reply by Paula

I have a 3-night requirement for reservations. However, someone was able to book the rental for just one night. Is there anything I can do about it? Thanks. Latest reply by Bhumika

Despite a couple of messages to Airbnb I have still to receive either a reply or a refund of the costs they said they would repay.We'd driven nearly 8 hours to find that our host was not legitimate. We had to find somewhere to stay that night pretty quick... Latest reply by Martyn89

Hi all,Looking for some advice. I had a 5.0 star review with about 20 total reviews and recently hosted a guest and her family that stayed 3 nights. They never responded to any of my messages (not completely unusual from my experience) but in the review a... Latest reply by Mike-And-Jane0

I have been unable to find a solution for this, and the closest thread I found is locked with no solution. I want to view the private feedback I have left for a guest, but can't figure out how to do that. Any suggestions? This is the prior topic: h... Latest reply by Joelle43

I wonder if its possible to see from confirmation code which contry the guest comes from? Latest reply by Carl-Johan2

I have some guest that stayed for 2 months in mu airbnb. They really lacked in communication. I oked 1 animal they ended up with 3!!! Didn't nnot clean poop in yard like said in rules at check in. Also dog urine on corners of couch. What do I do how do I ... Latest reply by Bhumika

I was unable to choose the local currency for payment when booking a reservation. Has that option been removed? Latest reply by Bhumika