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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I am new to Airbnb and have received a booking request for a month long booking beginning 2/3. It's a verified user with no reviews who states they were for a company who helps find housing for displaced families. They are asking for the actual address (I... Latest reply by Kay288

Hello. So I have a duplex property. The main house is a 3 bedroom 2 bath centralized air. The back house is a 2br 1 bath but with no centralized air but I do have 3 brand new window a/c 1 in each bedroom and 1 in the living room. I recently added 2 sma... Latest reply by Kia272

Hey there, how do you all go about gathering flyers or info to put into your homes for your guests? Is this something airbnb encourages hosts to do or do you do it on your own? I operate a social enterprise/recreational non profit and I am just looking fo... Latest reply by Anonymous

Hi guys, I've taken a guest into my spare room for 13 nights and his personal hygiene is appalling. He's only left the room once and hasn't opened the curtains since he checked in, and hasn't used the bathroom once since he checked in 5 days ago.I suspect... Latest reply by Colleen253

So...here it is again. Another weird guest problem. Guest stayed over the weekend. Brought 2 dogs. Very little communication during the stay. Sometimes you just have a feeling that something went wrong? That you aren't getting your 5 stars? Totally felt t... Latest reply by Stephanie365

Want to send an email to all my guests to show them new renovated listing. Is there a way to do this? as a group? I know I can send a link individually, but can I send to a group? thank you Latest reply by Helen3

We have been super hosts for 7 years and never any major issues with anyone. We recently had a guest stay in our home for 4 days where she used the pool heater the entire stay and all the amenities. She messaged me on the last day of her checkout that my ... Latest reply by Sarah977

お世話になっております。ゲストハウスはてなしの野澤です。 宿泊いただいたお客様の宿泊料金の受け取り方法がわかりません。airbnb様から送金をしていただく方法を教えて欲しいです。 よろしくお願いいたします。 Latest reply by Emiel1

Hi everyone, Looking for some advice, following a pretty bad review from a recent guest... Any advice or support you can offer would be great! I feel that they have made several comments which in fact are not true and some others bordering on rudenes... Latest reply by Joseph353

Please start my payout method as soon as possible. I want to listing my property quickly. Latest reply by Emiel1