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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I have a guest arriving next week that has not returned messages. I need to communicate to set up parking passes and door lock codes. I have sent Airbnb messages and text message. I Haven't called yet. Also there is no email or profile picture on the rese... Latest reply by Mike-And-Jane0

Hi everyone - first post here. I offer a private room in the city centre with a private bathroom (not an en-suite). Just had a request come through for someone from the USA. He has asked if I am ok with him using it as a self isolation place. Am I right i... Latest reply by Tim2392

I have changed my email and bank details for my payouts. i haven't received my $1 to confirm Latest reply by Robin4

Hi everyone first time posting as only been doing Airbnb for a few months and have had my first difficult guest.she moved in today and within half an hour has bombarded me with things that are wrong with her room. it’s dirty (it’s not, I cleaned it an hou... Latest reply by Maya415

I allowed someone to break the no-children rule at a 2-person listing and bring a toddler, and it's about to blow up in my face. Big time. Since booking in March this guest has made 15 separate requests. I finally took a look at her reviews of other hos... Latest reply by Ann72

This tiny road is the only street with that name in the state, so it's easily searched and I thought it was a security breach. I've written to both and asked each to have her review taken down. Under authorship rules, they should be able to make that h... Latest reply by Ann72

Hi all, I am a host who rents out my spare bedroom in a college town in Florida. I have been trying to find a way to safely navigate hosting during this time. Because I am in Florida and even more I am in a college town, I feel that I’m already very at... Latest reply by Anonymous

Dear hosts, I need advice and help. I had a guest who refused to leave the property because her plans have changed and she decided to stay longer in the house.I asked her to leave the house because I have another guest and she rudely sent us.I called to t... Latest reply by Vitalii11

I have a guest who booked in Jan, and she contacted us saying she hoped to move the reservation to Dec. We were okay with it so we clicked "Agree" to her change request. And yesterday she contacted us again, proposing to change the reservation to Oct. We ... Latest reply by Emiel1

Hi, need some help please.. I have just hosted a couple where the guy smelled really bad and strong. He had unkept hair and beard, and I don't really keep track of guests showering, but they have only used one set of towels during their 4 night stay... ... Latest reply by Laura2592