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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Ideally, I want something suitable for wood, kitchen counter tops and to generally disinfect the whole house. Something that kills covid-19 but won't leave a rash on my hands. Latest reply by Anthony223

Hello I need help with a split level home we converted into two units the bottom unit and upper are divided by a door how ever this is not entirely sound proof we live in Georgia usa and Im hoping someone has a better solution to my issue Latest reply by Debra300

Looking for some advise here please . A guest booked 4 nights . Checked in . After one day at the flat I messaged as I do with all guests to find out if all is well and they said all is well . After two days in the flat they send us a message they n... Latest reply by Jeff761

Hi, Six months ago I had a guest - for one night - who appears to have thrown a party which, after creating substantial damage in my flat including a broken window ended up in a fight outside in the street which has resulted in his insurance company see... Latest reply by Lawrence196

My guest arriving next week is not answering airbnb messages and gave an invalid phone number.I need to reach her to clarify Covid travel rules, get ID's, plan her check in.I found her on FB, is it ok to reach out thru facebook messenger? Is that weird o... Latest reply by Susan1188

so i made a reservation, but i can't contact the host for confirm my reservation. what should i do? Latest reply by Sarah977

We have the first snowfall of the year in my area. Its a doozy for us Marylanders-- about 8 inches (okay New England and Canadian hosts don't laugh.) But as we don't get a lot of snow normally (last year we had maaayyybe two inches all winter) we are not ... Latest reply by Katrina79

Had a guest leave a glowing review in our cottage guest book. Then leaves a review of 2 and says “Extremely Disappointed” we were shocked until we read his feedback., then I fainted. " I found Fried Green Tomatoes in your videos for guests to watch. I th... Latest reply by Anonymous

Hello, I'm looking for advise!!The current guest have texted me that he will not be there during check in & someone will collect the flat keys on his behalf & I agreed as he sent me the ticket that will arrive two days later.I texted him two days after th... Latest reply by Mahmoud67

I just had a guest visit my property with two unapproved pets, a large Rottweiler and a large Belgian Malignois. The Rottweiler was probably over 130lbs, and the Belgian Malignois was probably over 100. After the guest checked out I asked if they had unap... Latest reply by M199