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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hi everyone happy new year my wife and I are new at air bnb can anyone suggest what colour sheets to use . We have found white sheets with suntan lotion leaving an orange stain when washed love to here from you cheers Latest reply by Rowena29

Long story short, I am almost certain that I was set up to make it look like we have stolen things from the guest. He has been unhappy from the start and kept complaining. I believe he just wanted to get out of the situation penalty free. This is my previ... Latest reply by Yan1

I currently have a youngish couple and their young daughter staying in one of my properties. It has thermostat gas central heating. I have set the thermostat at 24 degrees Celcius. However, when the apartment reaches this set temperature the heating tu... Latest reply by Helen3

Bom dia! confirmei uma reserva e meu hospede precisa de mais um apto, no meu predio. Como indico o anuncio de uma amiga, para ele entrar em contato? tem algum link ? muito obrigada Latest reply by Roberta2

Hi Superhosts, How we can protect ourselves from the guest who didn't stay, never enter your property, but also never canceled the reservation. He wants money back, or threaten with bed review?I have had it in the past. Airbnb took out bad review, but not...

Hello Dear AIRBNB family,My guest left 4 days ago and didn't tell me when I left. I found the key on my own. After two days I saw that my shaver was not in my house. It's a shame and sad.Are there homeowners experiencing theft this way?I wish you a good d...

I think it is imperative that, all guests, new or old be sent a mandatory education piece, on what to expect from an Airbnb experience. I have hosted a number of people over the years who have stayed in empty homes, guesthouses, etc. but not a shar...

I was wondering if anyone has an elderly and/or a disabled roommate when hosting? I am looking into Hosting and take care of an elderly gentleman who is very quiet.

Dear all, I spent one week in Copenhagen and one day and half upon my return home, a claim was filed by my host, who alleges that his bedroom floor has been “significantly damaged” while I was staying there. This is completely false and outrageous. The h... Latest reply by Alessandra852

Hi I'm trying to make a new explanation pamphlet for my guests to read. How do you understand these explanations below - do they make sense? I have written both myself and want to use pieces of that to the new "pamphlet". I hope it might help guests to... Latest reply by Sandra856