Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Once I sign into my airbnb account, it sends me a verification code to my mobile phone. I need to change this from my phone to my email address. I do not have access to texts while I am out of my country. Please help. Need to do this change before ne... Latest reply by Paula

A guest wants to check out at 3 pm--- check out is at 11 am. Do you offer to charge him for the day, perhaps at a slightly lower rate? Or do you stay firm on the discharge date? Thanks in advance. Latest reply by Luz688

I am yet to host my first client. I had the minimum and maximum price set on the app. Usually I get request and pre approve for client but once they don’t book the pricing adjust itself base on demand. Also I go ahead to ask where they are from and whethe... Latest reply by Tammy765

Hi all. I have a "Potential guest" asking to see the condo before booking. What do you do in this case? Thnx Latest reply by Emilie

Hello, my name is Tabea. I currently manage about 7 listing's and the biggest challenge I face is to coordinate the exact arrival times and the cleaning times. Depending on who is arriving first I am scheduling the cleaning for them first of course. I hav... Latest reply by Tabea46

I heard about this temporary phone number plan and I'm wondering if this is for the entire United States? If it is, how did it show up in your bookings, etc.? And if it's not for the United States, where and why? Latest reply by Dan657

I’m Courage, a new host on Airbnb. I would like to know how best to serve my guests and also how best to be fully booked! Help. Latest reply by Raquel-Paiva0

I haven't had any bookings from the Airbnb website for over a year. What's the problem? (Google Translation added by Community Manager) Latest reply by Paula

Hi, how can I Use a tax exempt for my booking Latest reply by Paula

Hi Airbnb Support,I am requesting compensation for a major missing amenity during my stay.I booked this Airbnb from November 19 through January 31 and paid a total of $5,316.41. The listing advertised Wi-Fi, which was an essential amenity for my stay. How... Latest reply by Paula