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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I just had a guest book same day a one night stay and never show up. They didn't message me to let me know they wouldn't be checking in and I thought it was odd. Then a day later I see they wrote a review (hasn't posted yet so I have no idea what they eve... Latest reply by Alexei47

Hi, I have an Airbnb apartment in Vantaa, Finland. Lately, there have been many arsons against vehicles in the area. Finland is getting more global which is in many ways a good thing. Let' say my guest's car will be burned during his/her stay. And he/she... Latest reply by Trude0

Hiya, I have a client who would like a 3 month let and is wondering about the cancellation policy. I've never had a let longer than a week and I'm unsure what the cancellation policy should be. They want to book now for mid Sept to mid Dec, which is a pea... Latest reply by Frances3408

My host in Madrid is asking for passport numbers to report to the police as we are international travellers. Is this normal? And is the website ** safe?**[Link removed in line with the Community Center Guidelines] Latest reply by Maria-Gghie0

Hi, wondering if this has happened to anyone else. I was checking on my account as to why I had not been payed out yet. I found I had a $10,000 minimum set till I got paid out. I did not set that. I don’t ever remember having to answer that question on m... Latest reply by Paula2959

Hi everyone,I have made some upgrades to the unit. Will be adding a outside patio table w umbrella/ chairs and a grill.Please review my "other details to note" section regarding 30 days stay and please let me know, What adjustments should I make that prot... Latest reply by Alex

We recently went on a family trip and booked everything well in advance through Airbnb. The reservation was confirmed, everything was set, and our kids were excited.But then, out of nowhere—and at the very last minute—the host cancelled our booking.We wer... Latest reply by Rebecca

Long time superhost here. Overall, the platform has been working great for us, but we recently encountered a problem that has caused us a lot of stress. This is honest feedback, and I believe Airbnb and hosts are more successful when the platform is succe... Latest reply by Johanna884

Several times we have had booking requests for one available day, checking out on a blocked day. We have had to refuse these requests and have had comeback from potential guests asking why they can't check out on a blocked day. How come AIRBNB allows su... Latest reply by Peter_Joan0

Airbnb have refused to remove a damaging 1 star review that clearly meets their review policy guidance for removal. The situation: a guest arrived one hour early at the property and then departed one hour late. I'm usually flexible with my check in/ chec... Latest reply by Emilie