Help

I'm in the beginning of a long stay, and the host had a trade's person drive a car into the property to make a delivery of several glass fence panels for him without my knowledge. When confronted he said he had sent me a 'courtesy text message' just a few... Latest reply by Helen3

Airbnb customer support had deteriorated - support people answering the phone don't know the app, they are basically note takers and need to escalate to the next level, and then it takes a long time to get things resolved. A dispute I have with a guest ha...

I have just created a listing. If I open the listing link with my account : https://www.airbnb.com/rooms/44682157 but whenever I share the link to a friend, or open it in incognito or a different browser, I can't see the listing (or my friends can't). Ple... Latest reply by Sarah977

AirBnb at first glance is a very lucrative company to host for. As far as the experience I've had I would steer clear from becoming a host as their is no respect for even a Super Host. To become a super host you must meet the standards of the AirBnB commu... Latest reply by Ray191

I explain to Tina that one of the rooms the air conditioning was out of order they was fine with it then I went got a portable air conditioning for her and family and they was fine with it then left me a bad review is there’s any way to remove it Latest reply by Ann72

I booked before Mar 14 and the policy applies to my check in date right now. When I try to cancel under extenuating circumstances, there is no covid option as suggested by someone who had done it. Does anyone else know if I have to cancel through some oth... Latest reply by Mike-And-Jane0

My husband created an account and added a listing. Then he added me as a co-host and I finished setting everything up and added the bank account information. We received the .01 cent airbnb sent to verify the account and it has been 3 days since then and ... Latest reply by Mike-And-Jane0

Hello Everyone. I have just taken over the rental property portfolio for a large property management company in Cabo San Lucas. I am overwhelmed by the number of channel manager/vacation rental management software available. After wasting the last 2 day... Latest reply by Andrew1027

Xavier from Airbnb, It is really sad to know that payment for reservation was fraudulent as per you. The booking and the payment both came through AIrbnb. Would request you to kindly explain, how am i suppose to know which guest is Genuine or Fraud? When ... Latest reply by Quincy

Hi, our host name is Laura & Gabriel. Our Airbnb account has been illegally accessed. We do not know who. 16 properties have been added to our account! And we received a lot of inquiries we could not answer. Because it was not okay. That's why our respons... Latest reply by Carl-Erik0