Hosting

How do I actually contact airbnb, I keep going around in circles I have had to cancel booking due to a large water leak in our bathroom. I dont want this to go againast me so I want to email them with the information, report from surveyor and pictures.tha... Latest reply by Jay39

It was nice meeting all of you.Let's keep the conversation going here.

We had guests leave the stove on, which burnt the stove covers and left marks on the stove. We are just starting out and really want to get some good reviews but feel this is an important issue to resolve. Any suggestions on moving forward and what to pro... Latest reply by RobandAnna0

Hello, I'm a bit upset really as I am new to AirBNB and was looking forward to welcoming my first guest this Friday for one night. I have been in contact all week about any additional requirements and have offered early check in and a (rare and sort after... Latest reply by Christine1

The guest asked if airbnb just take the deposit when they enter their card details and reserve our cottage. I told them I thought that airbnb would just take the depoist and then the balance closer to their hoiday but this did not happen. They took the wh... Latest reply by Andrew90

Hi All, In my account under Profile is Trust and Verification. There is an American Expess button, that I pushed.It said add Americian Express, I did.I assumed it was to help verify my ID to guests,it was not it was just so you could pay quicker (I guess)... Latest reply by Helen56

The guest says airbnb has taken the funds from him. Latest reply by Roy-And-Patti0

Hi Everyone, I would like to share my great experiance to be a host and I did it very well.I start to do this since September last year with the 3 bedroom villa nice and lovely one.and I got alot of good feedback from my guest and they are so happy to sta...

Hi! I am an American, living in Switzerland. I was just updating my profile, and I noticed: Add Vat ID Number For European Union users or users in other countries for which VAT applies, VAT will be assessed on our Service Fees. If you live in a country wh...