Hosting

I have a guest who slams my door with such force that it is breaking the handle. That's because he runs outside to chainsmoke about two dozen times per day. He never bothered to verify whether he could smoke before booking. Well he booked three months wit... Latest reply by Ben29

They ask me to rate each guest and have only had to rate a guest poorly once. How do I look to see what a host has rated a guest previously? If this is not an option is there any punishment for a guest who gets many bad ratings? Latest reply by Dave-and-Deb0

I would like to announce a special offer for a particular month. How can I do that? Latest reply by Dave-and-Deb0

Latest reply by Dave-and-Deb0

I want to be able to set a checkin cut off time in the evening?IE no arrivals after 9pm ( exception for repeat guests)I go to bed early & simply can't do late night arrivals.I am posting here in hopes that maybe the parameters for listing might change to ... Latest reply by Danny9

I am a host and sent a pre-approval to a guest but now I want to cancel it and accept someone else, I don't see an option to cancel the pre-approval that I sent Latest reply by Gerry-And-Rashid0

How to withdraw a per-approval?

I have Airbnb guests coming next week and just found out that our home owners insurance won't cover any guests booked through a 'third party' AKA Airbnb! Yikes! Any Canadians out there that have the same problem? What do you do about insurance? I would be...

Hi there, I just deleted photos from the wrong listing and don't have them saved. Ahhhhhhh! Would you be able to help retrieve those for the listing in some way by contacting Airbnb? Thanks!

Our flat is in Skokie, IL, which is adjacent to Evanston, IL. When travellers request Skokie, IL, our listing appears along withmany Evanston, IL listings. However, when Evanston, IL is requested,my listing (and all Skokie listings) don't appear!It would ...