Hosting

Hi everybody, I want to make sure that everybody is aware of this otherwise all your bookings will get cancelled like in my case. Appartently its not allowed to charge cleaning fee seperately at arrival. I have done this already for a long time because ... Latest reply by Esther124

Just had a guest who severly damaged our home to the tune of $7,000 (32 large burn marks in carpet, 15 burns in my hardwood floor and steps, took keys so needed to replace locks for security etc). Multiple pictures, quotes and a police report were provi... Latest reply by Ned-And-Laura0

A guest has asked if she can use her coupon provided by Airbnb against her upcoming booking. As I have never been asked this, any advice. As the coupon cost is not a discount that I have offered, does Airbnb pay the coupon discount? So my payout should b... Latest reply by Michael170

Hi Has anyone had this experience ? My Airbnb account was breached a couple of days ago. My profile details were hacked and altered which meant I could not access my account. Furthermore , when I became aware of this I was unable to gain any effective sup...

My lodges are insured for four guests to stay in each, public liability insurance in the UK is vital for the protection of both hosts and guests in my mind. Recently i had a booking from Italy for one lodge, four guests and one car, no problem I thought! ... Latest reply by Shaun69

I have been trying to get a definitive answer from AirBnB as to the real reason for the withdrawal of SMS messaging.Even the customer support have no idea and are left in the dark.It is about time one of their Senior Managers or in fact the top bod came o... Latest reply by Sarah977

I usually see people having difficulty dealing with the Clean Fee of their Airbnb.Seeking to have a competitive price, some people often do not charge or the value of the cleaning fee is too low, seeking to attract more bookings.This is actually a problem... Latest reply by Letti0

As a potential guest, I would like to see a very definative meaning for the words "1 bathroom."Ads should be required to clearly state, in the heading, if a bathroom is shared. I would also like to see stale ads removed, suspended or declared stale, afte... Latest reply by Sarah977

Hello Co-Hosts!I'm Emily from Kennebunkport Maine and have just learned of an "occupancy tax" requirement based on my short term rentals. (Shame on me for not looking into it and being proactive). My tax dates back to 2015, an am now stuck with a tax bill... Latest reply by Gerry-And-Rashid0

I like to think that I fairly review every single guest. And I do review each and every guest, even the rare sub-par guest, as I think that it is in the best interests of hosts and guests to do so. Unfortunately, not all guests have left me a review, mayb... Latest reply by Philip166