Hosting

A guest has asked if she can use her coupon provided by Airbnb against her upcoming booking. As I have never been asked this, any advice. As the coupon cost is not a discount that I have offered, does Airbnb pay the coupon discount? So my payout should b... Latest reply by Michael170

Hi Has anyone had this experience ? My Airbnb account was breached a couple of days ago. My profile details were hacked and altered which meant I could not access my account. Furthermore , when I became aware of this I was unable to gain any effective sup...

My lodges are insured for four guests to stay in each, public liability insurance in the UK is vital for the protection of both hosts and guests in my mind. Recently i had a booking from Italy for one lodge, four guests and one car, no problem I thought! ... Latest reply by Shaun69

I have been trying to get a definitive answer from AirBnB as to the real reason for the withdrawal of SMS messaging.Even the customer support have no idea and are left in the dark.It is about time one of their Senior Managers or in fact the top bod came o... Latest reply by Sarah977

I usually see people having difficulty dealing with the Clean Fee of their Airbnb.Seeking to have a competitive price, some people often do not charge or the value of the cleaning fee is too low, seeking to attract more bookings.This is actually a problem... Latest reply by Letti0

As a potential guest, I would like to see a very definative meaning for the words "1 bathroom."Ads should be required to clearly state, in the heading, if a bathroom is shared. I would also like to see stale ads removed, suspended or declared stale, afte... Latest reply by Sarah977

Hello Co-Hosts!I'm Emily from Kennebunkport Maine and have just learned of an "occupancy tax" requirement based on my short term rentals. (Shame on me for not looking into it and being proactive). My tax dates back to 2015, an am now stuck with a tax bill... Latest reply by Gerry-And-Rashid0

I like to think that I fairly review every single guest. And I do review each and every guest, even the rare sub-par guest, as I think that it is in the best interests of hosts and guests to do so. Unfortunately, not all guests have left me a review, mayb... Latest reply by Philip166

I want to protect my guests as much as I want to protect the property I cherish. One of my concerns was toilet overflows. A family member recently experienced a toilet overflow and couldn't stop the water until it caused $11,000 in damages. My deductibl...

Hi, I have an issue of incorrectly calculation from airbnb system. It looked like extra guests hasn’t been inclued. The frst screenshot I checked as a guest perspecttive for 7 days 8 guests. Then i adjusted the price a lille bit higher. After that i got ... Latest reply by Walee0