Hosting

Hi all - I'd like to be able to label my linens (bedsheets, duvet covers, pillow cases, towels). I want to be able to put codes on them (that I can refer to in my instructions) so that when my housekeeper organizes them and carries out a turnover process,... Latest reply by Graham-And-Michelle0

Hello I wonder if anyone knows what do about a customer who never returned a rented vehicle. I need the customers ID details for the police report and the insurance company and I wonder how to go about this. The renter is [personal information hidden] and... Latest reply by Lizzie

Hi Everyone. I hope someone can help me please.We are an Airbnb management Agency. I am taking over 2 listings from a colleague of mine. My question is, is it possible to change the name of the host to my name or should the listing be deleted and liste... Latest reply by Sue102

Latest reply by Louise0

I have had a lady stay with me for one night....she would like to stay again (27-29Dec) but she is currently on hols now and wanted to put a deposit on these dates until she gets back from hols in a couple of weeks...I didn't think Airbnb would take a dep... Latest reply by Marit-Anne0

Hello people, I have a recurring problem with some of my guests. I live in the center of Barcelona and I make it very clear to all of my guests apon arrival that the front door of my apartment needs to be closed at all times. I explain to them the risk of... Latest reply by Rae1

Hello Community, I'm new to Airbnb and this double request made me questions if it was a scam? I declined the following. The scenario: I received a booking request from guest arriving from the Philippines, over a four-day period in Las Vegas, the guest ... Latest reply by Andrea9

I blocked out some dates last week as I knew a friend would be staying and yet someone was able to book. Have been using Instant book but am unclear why this should happen? Latest reply by Victoria57

started yesterday.... When trying to help people, I always like to check their listing, gives me a much better idea of what they are talking about. now, on my tablet as well as desktop, on the App as well as Airbnb web site, you click on profile and it g... Latest reply by Kirstie

I just realized that I never received a payment from May. The guests stayed but the payment still says pending...Pending Reservation May 17 - 24, 2016 EC2SKRDoes anyone know how this is handled and/or why a payment would still be pending? Latest reply by Marc117