Hosting

My superhost evaluation period is coming up on January 1st of 2017. Which time frame will be evaluated? I meet all criteria, except a few cancellations in 2016 due to having to shut down a listing because the neighbors did not like the Airbnb concept. Latest reply by Robin4

I've been trying to edit my guide book, as a few of my recommendations have closed and I'd like to add some more. However when I click on the Edit button for the entry it just highlights the entry on the map, and I'm unable to edit or delete the text or t... Latest reply by Anara0

Hi to all of you.. I am host since almost two years now and have been hosting people in three of my rooms. Now my Master Bedroom is up for rent in Medellin and to get some reviews on it I ask people who book other rooms if they would like to switch this t... Latest reply by Lisa293

Hi, There is an Airbnb member who would like to book our apt from tomorrow (23 October) but I cannot pre-apporve him and he cannot book. The days got blocked on my calender and the system says there is some kind of verification going on. The guest already... Latest reply by Kati12

Burgundy (France) is the correct spelling. Not Burgandy as it is listed in the Airbnb supplied location.Although I asked them to fix it months ago, no change. And no obvious method to contact them directly which is really annoying for hosts.Makes it look ... Latest reply by Lawrene0

Help.I am a new host and my first guest will arrive tomorrow. What do I do next after they checked in? Do I notify AirBnB that they have checked in, so they can start the payout process? Latest reply by Rowena7

Really disappointed that smart pricing is changing, it used to default to your standard pricing after 4 months which was really handy for me! I think you should be able to choose how long smart pricing covers! Apparently now it will just be open to all da... Latest reply by Julie326

I had canceled a reservation due to concerns about it being a legitimate request. I had canceled the request within 24 hours of my accepting it and well before they were suppose to arrive. The mobile phone they gave me after I accepted was from Cuba (t... Latest reply by Annette33

I have a renter who requested to stay with her three dogs. She assured me they were well trained, well behaved and she would taking care of them. However, the dogs aggressively bark at anyone who comes close to my home. Neighbours have threatened to repo... Latest reply by David126

I am using dynamic pricing. I have a rental for next summer which is my best season but the rate is very low compared to what I was getting this year. I am concerned about rejecting the reservation and impacting my status. I am also concerned that dynami... Latest reply by Len5