Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Despite the efforts by Airbnb the review system is deeply flawed and getting worse. Customers now feel entitled to refund over even the simplest things. And hosts have to bend over backwards to meet demands in order to not lose their livelihood over a sta... Latest reply by Guy991

Short story... We have a relatively new listing in our account. We have several older listings, we are superhosts, I have been hosting for about 10 years. The new listing is a cabin. We purchased it and furnished it with new stuff last summer. I had a re... Latest reply by Jennifer4492

Hello, I have not had any reservations through Airbnb in months and I don't seem to understand why. Any suggestions please? Thank You,Brenda Martinez Latest reply by HeirEllaJasy0

** did not even stay here. It was his 20 year old daughter that stayed here. When she came, with her mother she took out furniture that she said was going to be in her way and rolled up all the curtains to make herself comfortable. She was suppose to b... Latest reply by Marie8425

This company has horrible reviews throughout the internet, does anyone know why they recently switched to it? I tried to do several bookings with Google Pay instead and received an "Access Quota" message.

Hi , I am new to Air BnB and have listed one property. I am looking at Digital guidebooks and just wondered if anyone has any experience of using Digital Guidebooks and how they work? Do I email a link to each guest before they stay? Thanks Everyone Latest reply by Toby194

I have a one bedroom apartment I rent out for vacations. I usually charge people for using the electric as here in Mexico, the electric is so expensive, and i only charge a modest fee for my apartment. It also deters people from using it all the time, lea... Latest reply by Elayne-And-Dave0

Had a guest leave a 1️ after (by her own admission) neglecting to read our listing and noting it’s a shared flat. She proceeds to go so far as to ask me to stay somewhere else for while she’s here and is incredibly rude the entire time. Come check out, we...

has anyone received requests to visit your place before booking? clients wants to book for extended periods of time 6 months. Latest reply by Joelle43

Unfortunately guests and I can't find where the check in instructions are anymore. I was using a series of pictures and instructions on how to get it. I can find it in the hosts listing setup but I cannot find it in the guests app. I used to send the airb... Latest reply by Maxx11