Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
We just had our first booking and stay completed. It was for two weeks. I was leary when they requested to book as it was the same day and for two weeks. Strange I thought that last minute. Only had one stay on their profile and no reviews.In the futu...
Latest reply by
Shelley159
Hi Airbnb Community, I’m reaching out to share a concerning experience I had with a recent guest and to ask for your advice on how to handle this situation.This guest violated my house rules within six hours of check-in by inviting five different men to m...
Latest reply by
Sachin82
I am looking to add a backup entry method and code that can be used if a guest is locked out. The instructions I found in the help center appear to be incorrect or out of date. Suggestions on how to do this on a desktop or mobile app?
Latest reply by
David12961
Hi,I want to implement two different cleaning fees for my Airbnb listing:€60 per stay for groups of up to 6 people€80 per stay for groups of 7 or 8 people (maximum capacity).I found the option to add an extra guest fee, but it seems to add a nightly fee p...
Latest reply by
Helen3
PSA to hosts and guests alike: do NOT buy Airbnb gift cards for yourself or your friends as Airbnb has some terrible policies regarding their use. There are multiple other posts here outlining issues with utilizing gift cards but I think I've found a uni...
Latest reply by
Brian3469
Folks, my wife and I have maintained our superhost status for a long time since we opened our Airbnb site 2 years ago. We have been noticing an issue with the last two guests, when they attempt to extend their stays, there is a fee reduction of $10. We ca...
Latest reply by
Michelle3861
The client came to location i show them the room on turning my back they took the key from the door lock the door then left all lights on i text to see if they where coming back because we exchanged less then 5 word but I see money was paid to ...
Latest reply by
Chad631
Has anyone else had this problem? Our calendar pricing is meticulously kept and is up to date for the next 15 months. Our base price was set quite high in the event of any pricing snafu. We accepted a reservation for our peak season and realized, after...
Latest reply by
Lena7497