Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Got a physical gift card for christmas from a friend (I believe it was bought at Target), I believe I threw it away in the holiday craziness. Is there a way to get a new one? Or get the credit that is on it? Latest reply by Emilie

Hey Hosts I’m really intrigued to learn more about the spaces you're hosting. I’d love to know what type of listing you offer, why it works and is special to you. It could be a cosy private room or a spacious entire home, or maybe it’s a mixture of bot... Latest reply by Tejay0

By Airbnb's system, can a Host review a guest if they terminated their stay in mid-stream and forced them to leave? One would reason that such reviews, if permitted, could be exceptionally vindictive and come on top of the fact that the Host terminated th... Latest reply by Patricia2526

During my property search on Airbnb, I stumbled upon listings with photos that contain the host's phone number, email and company name, these info are printed onto the photos as watermarks, I checked the airbnb policies, and it appears at first that this ... Latest reply by Helen3

Support with listing Latest reply by Rebecca

I have a 5/5 home in Davenport in Solterra, I am wanting a experienced Co-Host. Judy ** **[Contact details removed for privacy reasons in line with the Community Center Guidelines] Latest reply by Elisa

Is there a foreign transaction fee when I pay with my credit card, but booking a place in the Bahamas Latest reply by Elisa

I’ve noticed that guests from a specific region ask to do their laundry in a short stay! I have a guest who just arrived today and asked if he could use the washing machine tomorrow! I found this to be a tricky topic.., as I’ve noticed a lack of care. I’... Latest reply by Jennifer1897

Has anyone had an experience with this company? They seem like a legitimate company, but they are asking for the address and to view the house before they book. Like a third party booking. Thanks, Latest reply by Helen3

I co-manage over 12 properties on airbnb and 15 on Evolve. When I started all my clients on Airbnb out booked Evolve, but now Evolve is out booking my direct clients on Airbnb and are wanting to switch to Evolve. I would prefer them stay directly on air... Latest reply by Helen3