Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Dramatic decline in bookings in nanaimo bc[Title updated by Community Manager for relevancy] Latest reply by Paula

I am concerned that Airbnb does not have basic standards to manage their guest's identification. As a Host, I have less information about a guest in my own home than a Hotel gathers on guests. This is been an issue I've dealt with before (ex: using cartoo... Latest reply by Jay-and-LaRita0

We had an issue with guests helping themselves. We have a wine holder that sits on our kitchen bar. It holds 3 bottles of wine. It’s purely for decoration, but one guest helped themselves to all 3 bottles and another time a guest texted me asking ab... Latest reply by Lorna170

I keep getting "something went wrong, please try again" whenever I click "reserve". It doesnt matter if i change the dates or try booking a different place. Credit card info is up to date. Any idea ? Latest reply by Caleb219

Hello! I have a delema I need some help on. I have only been hosting since July of 2023. I am finally getting the word out on my place. The other day I had someone book for next summer and naturally I was excited about it. Today I am searching another ev... Latest reply by Racheal22

I have recently been having trouble with the airbnb app on my desktop. The graphics a all , very small. strange, not easy to read and hard sat community cafe Latest reply by Bhumika

Good morning. I have a question. I had a host message me after my stay saying that he was not happy that I left a 4 star review after staying at his second location. I explained why I did and I also left good comments on the review. I stayed at both his... Latest reply by Kia272

hello, I am seeking a property mgmt service in the Newport to Waldport area, that is working on Long Term rental property mgmt (longer than 30 days but not an annual lease). Does anyone know a good service provider in this area? thanks in advance for yo... Latest reply by Breanna

Hi ! I make a discount, I changed a little bit the price and I don’t know I still having any reservation this month and I am really concern, any ideas which I can do ? Latest reply by Bhumika

Hello Hosts! What are your designated times for Check In and Check Out and why? Do you allow early Check In and Late Check Out? Thank you for replying and likes! Hostess, Eileen [Title updated by Community Manager for relevancy] Latest reply by Sarah5000