Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

How do I get bookings? Latest reply by Rebecca

Good morning everyone.. I feel very happy about my contact with you, I hope this group grows and stays here so that the smiles become more and more. I wish everyone a good stay, good travels, happy days full of Latest reply by Rebecca

I'd like some feedback on opening this proverbial can-o-worms. "Hello, My names soleil and I was wondering if when i booked for May 9-11th (for prom night) if there was a rule about having a few guest come and mingle for a little while (without being disr... Latest reply by Leigh625

I just had a guest book same day a one night stay and never show up. They didn't message me to let me know they wouldn't be checking in and I thought it was odd. Then a day later I see they wrote a review (hasn't posted yet so I have no idea what they eve... Latest reply by Alexei47

Hi, I have an Airbnb apartment in Vantaa, Finland. Lately, there have been many arsons against vehicles in the area. Finland is getting more global which is in many ways a good thing. Let' say my guest's car will be burned during his/her stay. And he/she... Latest reply by Trude0

Hiya, I have a client who would like a 3 month let and is wondering about the cancellation policy. I've never had a let longer than a week and I'm unsure what the cancellation policy should be. They want to book now for mid Sept to mid Dec, which is a pea... Latest reply by Frances3408

My host in Madrid is asking for passport numbers to report to the police as we are international travellers. Is this normal? And is the website ** safe?**[Link removed in line with the Community Center Guidelines] Latest reply by Maria-Gghie0

Hi, wondering if this has happened to anyone else. I was checking on my account as to why I had not been payed out yet. I found I had a $10,000 minimum set till I got paid out. I did not set that. I don’t ever remember having to answer that question on m... Latest reply by Paula2959

Hi everyone,I have made some upgrades to the unit. Will be adding a outside patio table w umbrella/ chairs and a grill.Please review my "other details to note" section regarding 30 days stay and please let me know, What adjustments should I make that prot... Latest reply by Alex

Long time superhost here. Overall, the platform has been working great for us, but we recently encountered a problem that has caused us a lot of stress. This is honest feedback, and I believe Airbnb and hosts are more successful when the platform is succe... Latest reply by Johanna884