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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I struggle with reviews. I try to be as honest as possible without being unkind. I have noticed that there are a lot of 5 stars out there for guests I would not have given 5 stars to. Digging deeper, there seems to be some common themes and coded language... Latest reply by Aaron1203

I was charged 447.84SGD, which is 12.20SGD more than the supposed listing price of 435.64SGD. I cancelled the listing within the free cancellation period which was up to Aug 19. The amount refunded to me was 423.44SGD, which is 12.20SGD lesser than the li... Latest reply by Sharmaine22

AirBNB notified me this morning that a guest who left a positive review of her stay with us 21 days ago is now requesting AirBNB to remove our review of her stay, even though the review we left was factual and honest. AirBNB also allowed her to withdraw ... Latest reply by Barbara3482

Both the renter and the host are Canadian. On the last transaction they refused to payout because suddenly they want us to give them a US tax number. The property is in Mexico and we don't have a US tax number??? On the last request the payout should... Latest reply by Joan2709

I recently received a request from an Airbnb host to compensate for damage I did not cause. Making things worse, AirCover reviewed the situation and decided I should be responsible for what I thought was very obviously not my fault. I wonder if there are ... Latest reply by Daniela3213

hi plz me booking Latest reply by Elisa

After 10 years as a loyal Airbnb guest with outstanding reviews, I recently had an unfortunate experience that shattered my trust in the platform. During my stay, the host provided poor communication from start to finish, repeatedly requested personal inf... Latest reply by Ilana125

I got a booking for 1 guest, but I suspect there are 8 people in a 1 bedroom condo. The maximum allowed is 4 guests. I would like tips on how to deal with this problem. Latest reply by Helen3

One guest misbehaved with my maid, what action should I take? And how to connect Airbnb for complaint Latest reply by Vishakha5

Can anyone help us for a place to stay a few days house caught on fire burn down Latest reply by Elegant-Homes-Retreat0