Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

When we arrived, we noticed a giant roach (later found another one in the bathroom at 1AM), live spider and fly in the bedrooms, and multiple dead flies and bugs on the floor. We reached out to the host to let them know what we had found. I asked for disi...

hello guys this is jown i need some guidance am wondering why am not getting customers from this app . I really dont know were the proolem is Latest reply by Kim4382

I've been hosting for years in a very desirable location. Right now almost all of my bookings come through a competitor, the one that starts with "V". Even though my Airbnb listing is 4.8 on more than 150 reviews, a "Guest Favorite", it doesnt even show... Latest reply by Marina148

Hi, we have an Airbnb in St George, Utah that we have managed through a company. We are considering dropping the company and hiring a co-host to manage the listing. I would love to connect with anyone who services that area. Latest reply by Raju51

I have an inquiry from a person who is a first-time booker and has no reviews and no profile. They want to book for a month and want more information. What should I do? Latest reply by Elisa

Does anyone have any advice on what to do if I sell my property but still have rentals pending? Latest reply by Lorina14

Hi everyone, I’m hoping to get some guidance or insight from fellow hosts regarding the new upcoming Airbnb policy (see attached image) that will prevent us from requesting additional pet fees after a booking is made. Currently, for our listings, we charg... Latest reply by Lorina14

Hello everyone, I’m Priyal Minhas, and I’m thrilled to share that I've just launched my first set of Airbnb listings — thoughtfully designed 1RK apartments that are perfect for friends, couples, families, and even corporate travelers. As I begin this exci... Latest reply by Marie8425

Hi everyone, I have started with 2 listings of a Guesthouse around Feb this years. got many bookings at start but then it went dead. No bookings at all since beginning of March. No changes on listings at all. I have adjusted prices and promotions etc. I w... Latest reply by Tara0

Please forgive a super-newbie laundry question. I tend to discover small stains as I'm putting freshly laundered sheets on the bed. Do you all carefully examine all sheets before washing to pretreat stains or do you use something in your wash to remove st... Latest reply by Achille49