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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

How do I get help trying to explain to customer service or airbmb ambassador as that there is a new retaliatory review policy. I'm in Australia and I'm being ignored and refused help . I have 100 % proof that it was in retaliation to me confronti... Latest reply by Laura-And-The-Co-Host-Te0

Hi i rented a house for 4 days and when I arrived yesterday I saw the toiled was not clean, and also the dishwasher was full of dirty plates. I asked the host to refund the cleaning fee (over £100!) but he refused. can you advise what to do here? Would Ai... Latest reply by Rhiannon66

I cannot access my airbnb booking to rebook or renew. Latest reply by Mariah176

Hello I have a guest already checked in. We realized the wrong tax amount was applied upon arrival. I made appropriate adjustments to the tax fee for the listing. Can anyone advise me on how to refund a guest the over charged amount once they are already... Latest reply by Sophia

Hello everyone , I am a host , this evening my Airbnb bungalows burned down to the ground , I believe a guest was injured in this catastrophe , I am being given very little information about the incident by the fire department right now . I am curious wha... Latest reply by Elizabeth2562

I will like to understand more about managing my reservation Latest reply by Sophia

Hello, I'm looking into a place to stay however I'm a bit cautious. The host is new and the listing has no reviews. Is this something I should be cautious about? What do you all think? **[Identifiable listing removed in line with the Community Center ... Latest reply by Rebecca

Dear Friends, I’d appreciate any kind of feedback before my first guest arrives. I’m relatively new on Airbnb. What are some of the best techniques to attract guests, in my 5 rooms apartments, at Ofankor, Accra? Latest reply by Sophia

Hi I would like to discount my condo for off season months but also require a 30 day minimum stay requirement to get those deals just for those months. The rest of the year is a 3-day minimum is there a way to do this. For example I’d like to offer my pl... Latest reply by Debbie1267

I had booked a long term reservation on Jan 23rd and had to cancel it less than 24 hours due to project cancellation at the client location. In order to prevent any loss to the host, I reached out immediately to the host and expressed my situation and ask... Latest reply by Rebecca