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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

HiDoes anyone has 2 bedroom apartment close to De montfort university to rent for 2 weeks starting september 1 to september 16, 2020?Please contact me as soon as possible Latest reply by Timothy563

I stayed at an Airbnb rental at Silverado Resort in Napa Valley and the host used the security camera to spy on me, make false accusations and try and collect additional fees. All of her accusations were unfounded yet she recorded video of me and others ... Latest reply by Stephanie2802

Hi, all! I received and inquiry about our space. Initially he asked if the date he was inquiring about was available and I said yes and he asked if Ubereats delivered and I told him yes. He then asked if we are cheaper going through a website and I inform... Latest reply by Paula

I made a reservation with Airbnb several months ago and when my plans changed and was still within my refund period I went ahead and canceled my trip to recieve my refund. In the mean time I had closed my account at the bank I had during the original rese... Latest reply by Efrain47

I have an upcoming guest and she wants to add another day to her reservation. I told her to go to Airbnb and just add another day. Is that right? Latest reply by Helen744

There are cockroaches in my AirBnB flat. Every day during daytime and nighttime, several and big ones. Flat is very clean, I’m the first to rent this flat. I don’t really cook much here, I wash plates immediately, take rubbish out everyday immediately. Ke... Latest reply by Pia504

I have a very odd problem. I have a credit and a charge on my credit card from airbnb, both on the same date in July 2023. The credit is for over $500, and the charge is for about $1,000. But if I go to "my trips," my most recent airbnb stay was in May, a... Latest reply by Peter3894

We allow pets but make it clear in house rules they are absolutely not allowed in the pool area, which by default means not in the pool! We also state that there are cameras covering the backyard and outside entry for both guest safety as well as ours, an... Latest reply by M-J-6

We have a large pet&family-friendly in an outdoorsy well-touristed area. We work to establish ourselves in a higher bracket of hospitality. With this in mind, we offer a pretty good gift basket that gets a lot of compliments in reviews (which I actually d... Latest reply by Sébastien480

Hi! Airbnb was able to mediate a quick discussion with our Airbnb host in Maui about getting a full refund for our stay in September. We were going for a wedding but it got cancelled due to the unfortunate fire. The hosts won’t refund us in full when Airb... Latest reply by Kia272