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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We rent our entire home for a maximum of six guests. For guests staying for several weeks, are we expected to supply enough toilet paper and paper towels for the entire stay? We also supply other amenities like coffee beans, shampoo, conditioner, body was... Latest reply by Stephanie2640

Hello all,Very shortly I am moving house and buying a large 3 bed Victorian terrace. The house has 4 original Victorian open fireplaces (2 in bedrooms, 1 in kitchen, 1 in lounge) which I have had checked, they all work and are in good condition.I plan on ... Latest reply by Suzanne950

Hi! Im new to airbnb and want to make my first booking. I found a nice place and im looking to stay for 2months. My host seems to good to be true. He has +200 reviews but 0 from the one im about to rent. The reason for this is that hy just moved there wit... Latest reply by Sandra856

A bit of backstory. I started listing a small apartment through Airbnb last October and so far have been blessed with good guest. This one night was for one guest ( I check so I can stock accordingly) well her and her mom got out of the car. When I chec... Latest reply by Lonnie29

I understand that ABnB "verifies" the guest but do owners/host get to see this verification process? I have been told not to host guest who live in my City but how can I find the background information on my guest before approving them? Thanks in advance... Latest reply by Robin4

Has anyone found a way to include a photo into a scheduled message? Want to make sure guests feel comfortable going in the correct door etc. Latest reply by Till-and-Jutta0

Hello, I have a self check-in today after 12:00pmMy host messaged me in advance at 11:00am and sent me the self check-in details through Whatsapp, is this normal? I've never used Airbnb before, should I ask them to resend the check-in details to Airbnb ch... Latest reply by Pat271

I am a very new person in this business. Last week was my very first hosting my guests. On their Airbnb contract, they had 5 guests would stay over my Airbnb home from June 16 to June 18. But they ended up having 14 people staying there. Then, I had to c... Latest reply by Denise1625

I am a guest and my car was broken into and robbed while parked on Airbnb property. I am a guest. I was not made aware that the Airbnb was in a bad part of town and car break-ins were frequent. the property backed up to an alley and there is no fence to b... Latest reply by Kia272

(As very basic background I have 2 glamping units at the same location, been hosting over 4 years) I’ve recently had 2 low star reviews with people noting “issues” with our listings. One is for it being noisy - I know that, it’s near to a main road that i... Latest reply by Fred13