Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi everyone, I have not yet gotten many booking for my Airbnb, wonder if the system is down. Thanks, Latest reply by Haixia1

Hi,Although it says "You won't be charged until your reservation is confirmed", the money for my booking requests has already been taken from my account. Could you please clarify?Thanks,Barbara Latest reply by Sybe

If I give a guest a bad review for leaving my home extremely messy and not following the rules, just not respectful will it get published even if the guest does not leave a review. I choose to host a guest based on reviews but if bad reviews are not publ... Latest reply by Shealagh0

I stay at about 30 airbnbs a year. Approximately, 5 times a year I stay at an airbnb that has no hot water at all or has less than 10 minutes of hot water but accommodates say 4 guests. I have this issue more in the US than Europe/Australia and more when ... Latest reply by Mike-And-Jane0

Hi thereCan you tell me why i am reveiving anymore some bookings. Its been always very good booked. And since 3 weeks i almost get no more booking. I dont understany why.. Maybe you can help me? Latest reply by Bea2137

HiDoes anyone has 2 bedroom apartment close to De montfort university to rent for 2 weeks starting september 1 to september 16, 2020?Please contact me as soon as possible Latest reply by Timothy563

I stayed at an Airbnb rental at Silverado Resort in Napa Valley and the host used the security camera to spy on me, make false accusations and try and collect additional fees. All of her accusations were unfounded yet she recorded video of me and others ... Latest reply by Stephanie2802

Hi, all! I received and inquiry about our space. Initially he asked if the date he was inquiring about was available and I said yes and he asked if Ubereats delivered and I told him yes. He then asked if we are cheaper going through a website and I inform... Latest reply by Paula

I made a reservation with Airbnb several months ago and when my plans changed and was still within my refund period I went ahead and canceled my trip to recieve my refund. In the mean time I had closed my account at the bank I had during the original rese... Latest reply by Efrain47

I have an upcoming guest and she wants to add another day to her reservation. I told her to go to Airbnb and just add another day. Is that right? Latest reply by Helen744