Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Why are Airbnb so evasive? The so called support, stick to a script and will not transfer you to a manager, they won't give you the head office phone number nor its address. It cost me a lot of money speaking to their US support because the UK support is ... Latest reply by Scarlet95

Hello AirBNB Community, I am a newbie here and i am gathering information and experiences that may help me in the future when i open as a host. I let a so called friend live in my home for a short time, she knew i would be asking her to leave, due to ope... Latest reply by Helen3

Hi,Where do you add a mirrow as an amenity? I can not find a option to show or add that I have a mirror. Latest reply by Mike-And-Jane0

Hi, There’s no way to search the app for this but does anyone know of hosts who offer these types of license-less for use? Preferably on national parks or nice secluded areas. Thanks for your help and best to you and yours. Latest reply by Helen3

Hello Airbnb Community,I hope this message finds you well. I'm reaching out to share a concerning experience I recently had as a guest. I've been a loyal Airbnb user for over eight years, maintaining a clean record and always adhering to the rules.During ... Latest reply by Chenxi9

I have found this summer that a lot of people have booked and cancelled and I haven’t had any enquiries on Airbnb for weeks. This coincides with listing the house on Booking.com (which has been a nightmare!) and I just wondered if these two things were re... Latest reply by Mary612

I'm new at this business, I started being a host 4 days ago. I got a reservation, 3 guests are coming. The one who made the booking seems lovely but has only 1 recommendation and joined Airbnb 5 years ago. I'm open-minded, but maybe it would be safer to d... Latest reply by Zsófia8

Am I the only one why can not get airbnb to answer a Aircover request they keep closing the case and say they forward the case but nothing happens and this is now happened 10 times…??? Aircover my……! Latest reply by Breanna

Hello,to following problem I already contacted AirBnB Support - but like always - without solving my problem.I have updated my check in instructions: In earlier times I had a fixed code for my keybox (lets say 9876).Then I decided that each guests should ... Latest reply by Melissa2394

I've just received a request for a booking (my first) for 2 for 2.5 weeks, the concern I have is the requestor joined AirB&B in 2020 but so far has no trips, and this seems a bit odd. Their address and phone number have been verified, however. Am I worryi... Latest reply by Sameer59