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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi everyone. I'm new to hosting, and will just be doing it for the summer. Up until now I've had six guests (one of them have booked twice), and everyone has been lovely. Yesterday a family left, and the cleaning was sub-par. This comes in addition to the... Latest reply by Karen114

HiI just want to let you know, I did as you asked to share the good news about being a superhost. FB immediately removed it and said it was spam. I am not one to share these type of posts so it is not going to black ball me, but thought you might want to... Latest reply by Renee740

Hi there, I have a problem on the platform, I put a rule for minimum stay of 2 nights, but the platform, every morning, is reseting my rule and it is replaced with older rules (6 nights minimum), which is really annoying.I can't find a way to report a bug... Latest reply by Laureen34

I had my second guest. He would get drunk and speak to me abusively. Even saying F... u. He also was out front of my place acting like a drunken lunatic and bothering every single person that went by. I got text messages and phone calls about him from t... Latest reply by Marie8425

I appreciate that Airbnb is trying to step up protection of hosts, but the number of legitimate reservations getting blocked is getting unreasonable and causing lots of lost income, and hosts need control to override these blocks. Here are some examples ... Latest reply by Rupert63

We have sold our home and we need to cancel our last guests July 15-19. I noticed there is a home called it is after 5 somewhere that does not appear booked that week whose rental appears to be close in price to my rental. Is there anyway to possibly tr... Latest reply by Shelley159

Hi, I had some young travellers staying at my place.This is a shared space, I live in the house also and share kitchen and bathroom and living space. Guests have their own lockable room. Everything is always neat and tidy, and I use quality towels and she... Latest reply by Sophie2600

Hi, I urgently need help from a community manager who is ready to listen to me and look at the overwhelming amount of evidence that I have regarding this case. Latest reply by Marie8425

I will wait patiently although my question to the community is simple. Has any of the host encounter a decline in the guests quality and more demanding? thank you in advance Latest reply by Tom4532

Hello everyone !I would like some help please!I had a big reservation (28days)with strict policy of cancellation .they checked in and the second day of the departure asked me to change the bed mat because they did not like it…I say ok but tomorrow because... Latest reply by Helena923