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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello, This guest left a revenge review and airbnb doesn't want to remove it. After the guest check in. The guest say he will stay 6 month and ask for discount. Original rate is $68/night. so I offer $52/night if they stay 6 month. They ask if they can do... Latest reply by Xiu30

I'm not happy that guests started smoking a hooka / sisha pipe in the garden without asking; I'd have said no and I've now added this explicitly to the house rules. I live three doors away from a police officer. Has anyone had to deal with this behaviour... Latest reply by Mark4752

Good evening! I have been a host with Airbnb for over 5 years now. Over the 5 years I have hosted over 500 stays, and had many amazing guests. And a few pretty rough guest situations. But this recent one is extra tough and I was hoping to get some advice ... Latest reply by Kitty-and-Creek0

I am writing on behalf of a friend who has been a super host for several years and always has 5 star reviews on renting out her Condo on Little Gasparilla Island in South West Florida at Hideaway Bay through Air B and VRBO. Last October catastrophe struck... Latest reply by 747-Naples-Florida-LLC0

I found a long-term rental contract in the UK from Facebook marketplace that allows pets, amazing location, pretty good deal. I checked their Facebook profile and she seems like a real person, a German 60ish woman (if it's fake, it's pretty well made). I ... Latest reply by Anastasion0

We’ve been super hosts for a decade or more so we’re very familiar with how the platform operates. In the past 3 weeks, we’ve had the following happen twice — In the first instance, one of our calendars was suddenly blocked with an 8 night reservation fo... Latest reply by Gail-and-Beth0

My guests check in to house at 5.30am without me knowing.I had already given them a late check out. They have already asked for more toilet paper.should I charge for extra time. 9.5 hours early and 4 hours late check out. How do I manage this? Latest reply by Demetrea0

I hosted a Dome. When switch to travel, i am not even able to look for dome type accomodation, why? Latest reply by Lorna170

My last guest hosted a huge party and left more than 15 bags of trash at my place upon leaving. I tried charging for the extra guests and additional clean up fees and the guest did not respond so I escalated it with airbnb. I got a message from someone fr... Latest reply by Fred13

Hello all, I am retired and have been a superhost for 9 years. Sadly I have had to contact superhost support more times this summer than all the other years combined! Most recently I contacted them about my last guest who booked my place for 2 nights... Latest reply by Gabrielle84