Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi all ! I have property in Athens. we have an extensive list of recos we send guests for food, drink, night life, supermarkets etc. I find that some guests relentlessly ask for recos ranging from directions to places to suggestions for hotels and tours ... Latest reply by Joan2709

Hello, my name is Dino. I would like to get your advice about being a host for the first time. I just created my account and I will be renting my house as Airbnb Latest reply by Rebecca

Recently I've had a very bad experience with a guest. There are two bedrooms in the apartment, one bedroom I rent on a regular basis, and the second bedroom I rent when I'm away. This time, I was away. Before the reservation, the guest asked about renting... Latest reply by Mike-And-Jane0

I have not had any new bookings for about 2.5 weeks and my calendar is completely free from Tuesday. I have 2 night minimum, and am offering numerous discounts. Not sure what is going on, I used to be booked out prior to the renovation. Latest reply by Helen3

Good Day Airbnb Hosts I witnessed my guests coming back from an outing late at night with 2x extra people sneaking in with beddings. my listing allows only 2x max people. as we only have 1x queen size bed. I witnessed this clearly live on the camera, my ... Latest reply by Rebecca

Should I file a claim? Not trying to be petty, its probably around $500 in damage but they left a mess in the house which I felt was pretty disrespectful. I have one 5-star. The whole house was just renovated inside and out so it is disappointing. Look... Latest reply by Joelle43

I was contacted and asked if I was interested in hosting a 2-3 month booking this summer as her and her husband will be working in my area. After I replied and shared that I would consider this, she responded the next day and said she was actually looking... Latest reply by Lauren4351

Hi. The host in Budapest shared a link for me to fill in my passport information. I don't know if this link is valid. Even if Hungary requested this information, I could not be sure that the site was secure. It is not possible for me to ask this to the ho... Latest reply by Fer10323

Hi! I was hoping to get some week long bookings in July and August this summer. It is April 9th and I have 1 long weekend booking and just received a request for 2 nights, Tuesday - Thursday, in the middle of July. I'm not sure if it is unwise to turn ... Latest reply by Jenny1788

I am so frustrated and disheartened by the treatment I have received by Airbnb. Let me start of by explaining that my property is in a different state so repairing damages has taken longer as flights are required. My property suffered extensive damage fro...