Support with your bookings

A person inquiring has Four Verifications: 1. email address "verified" 2. phone number 3. Facebook (183 friends) and 4. one review. This person however, does not have a "Verified ID" badge. Is there a step they have not completed? This happens occasion... Latest reply by SueEllen0

Hello community, An Airbnb member instantly booked our listing for her son and his three friends. She stated in her message that she was just trying to book for them and promised us that they were going to behave, but she instantly booked before consult... Latest reply by Lol0

I notice when a guest inquires about a listing, then I can send them a special rate however when I receive a reservation I dont see the special rate button. Am I able to give a special rate from the reservation request? Latest reply by Tracey7

Good day, I have an enquiry with regards to a guest changing dates of reservation and departing early. I had a guess staying from Dec 26 - Jan 05 2016 She gave me notice Wednesday 30 Dec at 6:59pm to say she needs to leave in the morning (Thurs 31 D... Latest reply by Maria-Lurdes0

I have hosted 300 times roughly, with 200 reviews.I now have a bad review from someone who did not stay.Here is what happened.A guest booked a single night. The checkin was the next day at 1pm. At 3pm I called the guest to ask them if they are coming.They... Latest reply by Maxine0

I received this message today, I wondered what people thought? Should I open the link? Thanks Hello,My name is Amelutza , I need your room is possible ?I have see on airbnb same apartment but is other host , How is it possible ?Here is other host [... Latest reply by Clare0