What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy
    I was promised a refund but the approved refund amount that I received doesn't match the receipts I submitted. Because the "review team" has already issued the refund, I can't get anyone (supervisor or otherwise) to explain why the amounts don't match. Ad... Latest reply by Sarah4962
    Wondering what to do in this situation.We had a renter booked for two months. Five days into her stay she called us to let us know the electricity was shorting throughout the house. The weather was below 0. If the furnace isnt running the pipes can freeze... Latest reply by Mike-And-Jane0
    Due to unavoidable circumstances, I was unable to use the reserved accommodation. So I explained the situation to the host and discussed the refund with the host. The consultation ended well and canceled it as the host told me to. However, the host ... Latest reply by Hyun-Jin1
    This is a general question, regarding Guests cancelling their Reservation within their grace 24hr Cancellation Period.Hypothetical scenario :- Guest books this afternoon for to stay with us tomorrow night.- Guest then cancels their reservation between thi... Latest reply by Anthony223