Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I looked over the last year of hosting and noticed the only time I received less than stellar reviews was when people gave me a bad rating for Location which happens more than I would like. One woman gave me a three for location because the Highway was ... Latest reply by Gillian166

Airbnb hosts: Bookings 'fell off a cliff' amid increased listings, higher prices - MarketWatch Read here: https://on.mktw.net/3TNBP7b Latest reply by Robin4

Hi im just looking for a bit of support really. We have a guest booked for 4 weeks, first long term. Booked due to having a extension, with her 2 daughters. From day 1 she's has questions which is fine...laundry, WiFi etc. And weve answered, it does say o... Latest reply by Sudsrung0

We live in a river town on two National Scenic Riverways where floating is our biggest tourist attraction and it is seasonal. We have plenty of river outfitters who transport visitors to the float areas and pick them up. They also charge to transport vi... Latest reply by Gwen386

I don't know if this is actually related to Covid but in my first 3 years of hosting I had 2 guest cancellations.....in the last 3 months I have had 6!Once upon a time a guest was profusely sorry if they had to cancel their booking and went into great det... Latest reply by Lenore22

Hi, I’m a host in the UK. Ive recently had guests that stayed with us. The place was trashed. They didn’t even use bin bags in the bins and blind broken. Ridiculously amounts of rubbish and rice left everywhere. I’m a superhost and new to Airbnb. (Only be... Latest reply by Gwen386

I'm currently hosting a young woman who had 6 glowing reviews about how kind, friendly, and respectful she is. My guest started out by smoking pot inside the unit which I could smell coming into mine. After reminding her to smoke outside in the shared yar... Latest reply by Huma0

The guest requested to book for two weeks, but was asking if she could book weekly (money was tight). So I sent a special price (since she didn’t seem to know how to do it, or else she would have originally booked one week). While doing that I put 65$ (... Latest reply by Adriana-P3

Hi a guest recently wrote a review in which he rated us 4/5 on cleanliness but when I checked on what we could improve on he said he wanted to change his review to 5/5 as there was nothing he could fault us on . Is there any way he can do this ? Latest reply by Mike-And-Jane0

I recently posted a comment in another thread survey, and it was suggested it be a separate conversation. I would love to see a poll asking hosts what "chores" they ask guests to perform before checking out - there seems to be a lot of chatter - Reddi... Latest reply by Terry642