Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

I have seen a problem in the messaging system of AirBnB which can create quite a bit of confusion for hosts with multiple units like me - or where guests book multiple stays. Example one; A guest booked two stays in my same unit, one from 2-4 of the month... Latest reply by Emiel1

Hi guys. So basically I had a guest book a one night stay at very short notice (red flag I know!). However it was only 2 people and the guest had brief but positive reviews. I communicated with the guest explaining the check-in process and the guest commu... Latest reply by Joan2523

I'm trying to learn how to have two different prices for the same home. One price being upstairs only (3 beds), the other price being for larger groups and includes the basement as well (6 additional beds, 1 additional bath). If I just make it two separat... Latest reply by Mike-And-Jane0

Hi all, The host of the Airbnb I’m staying is asking me for a 50 czk (around 2 euros) per night as city tax.I’m already having an awful experience with him being extremely unprofessional so I decided to researched it and turns out that according to what I... Latest reply by Cyril1

Hello everyone, I’m thinking about hosting my spare room. As a female living alone I would only want females staying, anyone else in this situation and if so any tips to get me started? Thank you so much x Latest reply by Mike-And-Jane0

Today I have been informed I am no longer a superhost! Why because I have not met the occupancy requirements in the last year. To my mind this is the fault if Airbnb not mine. In years before covid Airbnb were always my top booking platform but since C... Latest reply by Emiel1

Hi, we are hoping to host a Ukrainian couple and will need to cancel a few bookings. Will this affect our Super Host status for the future, will we be penalised by $50 a time and are we likely to be suspended from Air BnB? Margaret Latest reply by Helen3

Hello All,I am just beginning my journey with hosting and am looking for advice on the best sheets, linens, bedding options. I have looked high and low and get mixed reviews on so many items. I am torn between cotton vs. microfibre. I am in Canada and wou... Latest reply by Marvena0

I will be very glad when I can give back as much help as I've been receiving as a new host. Here is my dilemma:My property has 2 separate yards, entrances, everything. They are so separate that my guest unit cannot see my front area once they get to their... Latest reply by Tamara682

Good morning AllWe have just come across a situation regarding pets, we do not allow pets due to the extra cleaning and most importantly other guests and cleaners allergies. Airbnb have a service dog policy where the guest does not need to inform the host... Latest reply by Tamara682