Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

I have been trying to add bank transfer as my payout method, but whenever I try to type in information, the boxes turn red and I am unable to type in the details. Have any of you experienced that - if so, what did you do? Best, Emilie Latest reply by Sybe

after i have set a payout method it says pending. whatshould i do??? Latest reply by Vesna122

HI there, Quite often, when I get an inquiry about one of my properties listed on AIrbnb, the guest ask me to come and see the property before to book it. I know it's against Airbnb rules to share any personal information before a booking is complete bu... Latest reply by Ann72

Is there a way of knowing if guests have read a message from their hosts, through Airbnb? Thanks Latest reply by Paul1255

my guest says that she has broken the jug from our coffee machine. she has checked out now. how do i claim Latest reply by Emiel1

Hello all. I'm new to hosting and not great on computers either. How do I change the account details I have attached to my listing? I have opened an account to be used solely for this however can't work out how to delete the bank and PayPal account detai... Latest reply by Emiel1

Just received a message from a past guest. Here's the message: "Sending message to any airbnb hosts I had previously stayed with. Stuck in the city i until tomorrow no wallet and using someone else’s phone at the moment. I’d there’s any room to stay night... Latest reply by Nanxing0

Hi, I've set up my property to host and about to publish it, but I can't find where the payment section is , as in how I will get paid? as I haven't entered any details of how I will get paid..... Latest reply by Tanya591

My last guests specifically mentioned our mattresses in our review calling them as good or better than a high-end hotel. We get compliments on them pretty regularly but I understand that everyone has their own preferences. Today i answered a call from th... Latest reply by Kirsten266

If a guest asks to check in early, how long would you wait for them as I’m expected at a birthday, no way of leaving key. I came back to let her in and she’s not here. Latest reply by Branka-and-Silvia0