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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Guest booked my duplex up for two nights. Another one was staying in the lower level apartment. The duplex guest started to complain on the last night that the lower level guests was smoking pot and she was smelling it specifically in the sun room (semi o... Latest reply by Helen427

Guest has not responded to texts requesting that we move it out of the bathroom. The bedroom door has been closed for the last few days. I respect every guest’s privacy, however, I would like the room to ventilated daily. The guest is staying until No... Latest reply by Elena87

NEED advise- HOSTILE owners are disgruntled because I gave 60 days notice to terminate. They are threatening to have guests arrested for trespassing if I don't allow them access to the sites that they signed an agreement to - All my listings are the prop... Latest reply by Sarah977

I’m not sure why my messages are being deleted from Airbnb platform. I’ll write it again. To whom it may concern, I experienced a stay from Hell. The guests were screaming all hours of the night that “they hope everyone dies, they wish death on everyone” ... Latest reply by Inna22

Any thoughts on what you provide food wise in the kitchen when opening again after being closed due to Covid STR's? We are second guessing some of the formerly recommended items to have in the pantry for guests as we ramp up sanitation practices.Some gu... Latest reply by Helen427

Hi can anyone give me advice on what suppliers they use for reusable shampoo and body washes/bottles thank you charlotte Latest reply by Sarah977

I had a guest hack my WiFi and download illegal content. He used a third of my allotment in 2 days. Internet costs are high in Alaska and have caps unlike the lower 48. I got an email from my provider the day after he left. I had a GCI tech come to my hou... Latest reply by Vicky383

Hello all,Hope you are well. Currently we are having a guest who I want to shout at but know better than to let my anger come out! I am literally avoiding her like the plague. Background - she booked at 1am and because I was half asleep she messaged me wi... Latest reply by Yadira22

I recently had a guest break my House Rule on No Pets. The reason I have this rule is that in addition to the risk of damage, there are many guests with allergies that inquire about the presence of pets in the past. So any introduction of a pet into the h... Latest reply by Jessica-and-Henry0

How do I achieve neighbors, the street and the local suburb benefiting from Airbnb short-term renters compared to long-term renters? step 1 - have quiet guestsstep 2 - have guests who always follow house rules regarding parking, street drop offs / pick up... Latest reply by Jessica-and-Henry0