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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

A university student and his girlfriend just arrived. She is here to have breast augmentation surgery tomorrow and booked our Airbnb for 2 nights as a place to recover. Does that sound odd to anyone? I feel uncomfortable for some reason having a person ... Latest reply by Huma0

Within 30 minutes this evening I got the worst review I have ever had, and also one of the best. I don't stress about reviews any more, they just emphasise what a weird and diverse bunch we humans are. Here was my worst...... And 30 minutes later c... Latest reply by Robin4

Hi all, This subject might sound repeated, but most of questions raised on this topic regards US and UK markets. I am interested in suggestions on shampoo, conditioner and body wash refill providers/brands in Europe. I am struggling to find a good, afford... Latest reply by Quincy

How do host define quite hour for their places because a host has withheld deposit stating because we were watching TV at night and it constitute as a violation of the house rule Latest reply by Kate867

My second guest ever arrived yesterday to stay in my private room. Last night, I overheard her complaining to her boyfriend about the space. I usually would not be able to hear with their door closed, but she specifically said this one thing very loud and... Latest reply by Amy2273

A guest checked in on Monday. One person for my 5 br, 3 bath house. 3 nights. This has happened a few times before. This house has a massive first floor and a yard right downtown and some people want space. My weekdays are not that expensive. Two bathroom... Latest reply by Gwen386

There have been a few posts lately about advice and helpful tips for new hosts. I find the most valuable tool I have is my ability to be able to communicate. That first message between host and guest has a massive effect on how the hosting will go. I re... Latest reply by Ann72

Hello,I am new on airbnb and do not understand exactly how a payment plan works: i.e. it seems the guest only needs to pay at checkout (after the stay?)? Can I refuse guests that can not pay (to Airbbnb - I understand the host only gets paid within 24h of... Latest reply by Katleen7

Hello all, Just want your opinion.I have the below on my listing:''PLEASE NOTE- If you are booking for up to 2 guests as in you are a couple, the KING bed will be made up for you & second bedroom is closed off.If you are booking for 2 guests & requiring 2... Latest reply by Angie647

Hi everyone, The guest claimed ants suddenly shpwed up and covered her entire bag that did not have any food in!! No photo from her. And I could not find a single ant! I believe she is lying to see if I could refund her so she doesn't leave a bad review. ... Latest reply by Fred13