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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

Advice requested: Friday night a guest messaged to say that she would not arrive for her 4pm check in and said she would arrive after 7pm. I told her it was fine as we have automated check in. Just before midnight she messaged “hey I’m not going to make ... Latest reply by Emilia42

I have a pet fee for 2 dogs or less. Guest told me they were bringing their small kitten. Anything to worry about? Wondering if they will crate it when away. From childhood memories, our kittens and cats scratched sofas, etc. Charge a regular pet fee an... Latest reply by Jennifer2682

Many guests both here and on other sites complain that the host expects them to clean the property when they have already paid a cleaning fee!My answer to that is......No. None (or very few) hosts would expect you to clean a listing you had paid to be a g... Latest reply by Christine615

Over the last year I feel it has really gone downhill. Enquiries from guests who don't have any information in their profiles,nor introduce themselves to you more than" Your place looks nice, can i come now" at 10pm or "I like you place can i book it now"... Latest reply by Sarah977

My recent guest must have smoked in the room. It stinks to high hell! What do I do? My listing says not smoking. Latest reply by Felicia167

Hello people! I am trying to contact airbnb customer "service" for days now.. all they managed to do was sending links (sigh) or just plainly not answering... Problem is: I have a working payoneer card and used to have it getting my payouts, until I remov... Latest reply by Laura4748

My current guest haven't rent our private room for about a month. He just haven't showed up for the couple five or six days, he does answer my texts on the chat, and all his stuff is still in the room. Should I be concerned about it? His check out date i... Latest reply by Maria13748

Hello, fellow hosts. Does anyone have recommendations on outdoor security cameras? Which ones are junk, which ones are reliable? I'm looking at possibly getting solar powered wireless wifi cameras. Also, I like the following features:two-way audiomot... Latest reply by Dale711

For those of us hosting for reasons beyond the income - those wanting to provide an experience as well as a place to stay, this review from today is the perfect illustration. What have guests said about your place that points to the experience? I'm keen t... Latest reply by Ann72

Good morning from the Pacific Northwest! Quick question for the community: If we were to offer a single room within our home, would you suggest putting a keyless entry on both the front door AND bedroom? How else do you handle the "living in your space"... Latest reply by Kath9