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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

And I mean TOTALLY clueless. Vent.... So I have a guest who has confessed that they have not been out of town in 30 years. Not only that, this guest has never traveled out of their state since young adulthood (the state is a neighboring one.) Its an older... Latest reply by Eleonore32

Hi guys, I would like to tell you about my experience.The last guest (Sebastian) also came from USA as the guest now in my room, paid for 4 weeks, wanted to check out after 3 weeks with reason to travel to Phuket island, sent me date change told him that ... Latest reply by Mike-And-Jane0

A recent guest brought a dog who evidently slept on the bed with muddy paws or worse and stained the cover so badly it had to be sent to the dry cleaners. And there was dog hair everywhere, even drifting on the porch, creating extra cleaning for my house... Latest reply by AZ-Housing0

Hi all, I had a guest book a whole month at my place and then started threatening and harassing me when I wouldn’t extend his reservation to 6 months . I offered him two and he became irate . I called AirBnB and they basically told me nothing can be d... Latest reply by Jenny

Hi all!My guest cancelled at midnight on day of arrival after initially checking in and being happy with the house.Location is Peak District. House is brand new, well insulated with a Hive thermostat and new boiler serviced last week. I stay there myself ... Latest reply by Juliet1

If I cancel a booking, will the penalty affect other listings I have? Thanks Latest reply by Helen3

This will be an easy one for seasoned hosts. But I've just received my second $100 superhost reward but I didn't use my first one. Does it expire or do I have $200 now Latest reply by Sudsrung0

There's a single parking pass that I keep in the unit for guests to park on the street (Restricted street parking zone). It would cost about $50 to get a replacement from the city and take a couple weeks.If a guest forgets to return it after their stay ca... Latest reply by Sudsrung0

I've recently had a couple of 4 ratings -- despite clear statements in my property profile (last two were because there is no cell phone coverage nearby, clearly stated, and second because mushrooms were growing nearby and the guest was worried about her... Latest reply by Fred13

In July 2022, a “Trip Planner” booked our house for July 17-October 1 for her client. The guest checked in and stayed with no complaints until September 26 when I received a text from him that his windshield had been hit by a golf ball in our driveway, ... Latest reply by Nikki412