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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Dear Sirs,I am a tourist from China. I traveled to Huzhou City, Zhejiang Province china on July 17th. Based on the actual situation of the room and the situation of Air Bnb's customer service, the following three complaints were made: 1. The door of the r... Latest reply by Sarah977

We would like to suggest that Airbnb hosts have at least one good reading spot with a reading light. Latest reply by Sarah977

I was talking to a friend this past weekend who is also a host. We got on the subject of misconceptions and myths that are perpetuated around Airbnb and hosting. Sharing some and hope that others will add what they have observed as well. What myths do yo... Latest reply by Anonymous

I need some advice here as Airbnb is taking this guest's side saying his review was not in any violation.My guest booked for 3 nights in my guestroom, the same house I live in. He had zero reviews. During his stay, the whole place smelled of weed. And at... Latest reply by Paul7484

Does any host ever got soiled towels with this type of stains? I tried soap and bleach multiple times but it doesn't come off. Pictures have same stain but one is close-up, other doesn't. It's between yellow and orange and not big patches all over the to... Latest reply by Don-And-Emily0

Hi Fellow Airbnb Hosts... now here's an interesting situation that I would really appreciate your thoughts on and advice! My current guest booked for one week; mother and son (age unknown)Arrived with extra guest; friend of son (both 16 yrs)Appeared not t... Latest reply by Quincy

Someone in my guest party was recorded on my ring peeing in the front yard near the entrance. I think this is despicable and would like to cancel the rest of the 30 days stay? Is that possible? I have sent ABB the video for their review. Any suggestions w... Latest reply by Linda108

I would like Airbnb to see this one please. My apartment is not furnished appropriately for children. I don't want to risk injury and I have this as part of my listing description. I often requests for children which is fine. I don't mind responding. I do... Latest reply by Linda108

I had the mis-pleasure of hosting this person. Never happy. Constant demands. Tried to extort a two week refund via a "gesture of goodwill" then left the bathroom filthy and a nasty review. A highly entitled and demanding guest who would leave a ba... Latest reply by Mark116

Hello Hosts- I’m trying to locate host @@Rita in Oak Harbor, WA Future guest met my criteria of having a review & auto-booked tho short comment on review is for her mother (a 4.5) . After two difficult guests I’m concerned this could be another & frankly ... Latest reply by Zoe338