Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi everyone. My bf and I (we own the property where the Airbnb is located together) are in a big disagreement so I said I would put it out to the host community. We got a booking today, and he short message said “hey we are return guests”. The profile had... Latest reply by Jody141

I'm writing this as a warning about allowing guests to receive packages to your listing because of the headache I endured today. Yesterday, a large, very heavy package was delivered to my home for a guest arriving today. It was so large that it blocked... Latest reply by Priyanka44

Hey guys, I have a guest staying with me. He’s actually very low maintenance and quiet. Initially, he reached out to me via Airbnb and never finalized request. A few days later I get a request from his wife and she books my Airbnb. After he checks in and ... Latest reply by Priyanka44

We want to know how to receive payment as a host in Cuba? Latest reply by Emiel1

Hello. I’m thinking of letting my 3 bed house, but want to check it’s ok to close off one bedroom and 1/2 of 6 wardrobes. Will that be ok? Any tips for best way of doing this? Latest reply by Helen3

I rented, well I was thinking I was renting the entire house as it was mentioned: "You’ll have the chalet to yourself". The description was nice and met my needs. However, at the bottom of the page, there is a section "during your stay", which is next to ... Latest reply by Sarah977

Please where do i go on my listing to add a bank account details for payout? Latest reply by Emiel1

I love it when guests send photos of the space from their perspective. But this posted online a few days ago from a very lovely (and seemingly happy) guest who stayed with us. Not sure its sending the message we are trying to market...Perhaps we can appea... Latest reply by Laura2592

I reserved a room and it cost me all the funds I have. No friends and no family to help. I am hypersensitive to bedbug bites and am allergic. After I reserved, I read a couple reviews that the Airbnb had bedbugs. The most recent review was in Jul 2021 of ... Latest reply by Claudia2770

New to airbnb. I've stated that our place isn't child friendly, but just got a request from someone with excellent reviews, and they want bring their children 9 and 6. We have space for them, but our semi-open stairwell concerns me. Can I give permission... Latest reply by Huma0