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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

How do your get Airbnb to acknowledge that hiring out our rental to sex workers isnt acceptable? Im truly at a loss - Ive shown them indisputable evidence that it was going on and they have delibrately minimised it to "the guests missed their check out ti... Latest reply by Anonymous

Guest still wants to check in earlier than the listed check in time, even though I've made it quite clear that this won't be possible, what do I do? Latest reply by Elena87

We're hosts, and know all about the vagaries, hassle and nonsense with listing amenities, beds and suchlike. Finally thinking of trying out the travel side, we are very frustrated at not being able to filter for, eg, extra large bed (like queen, king, sup... Latest reply by Branka-and-Silvia0

I’m a host for over 3 years and never had a bedbug problem. My cleaners check the regular hiding places after every checkout. I had a guest arrive at midnight to say that she found a bedbug and did not want to stay. I took this very seriously and took imm... Latest reply by Jessica1686

I am new to hosting. We have hosted 5 separate guests. 2 out of the 5 have ate all over the beds, this last one, their child peed and they remade the bed to cover it up. I have currently washed the comforter 2 times and dried it and there are still s... Latest reply by Pablo629

Apologies as this is an extremely distressing post to write but I would be very grateful for any advice offered! I recently hosted a young couple for 3-nights. They arrived quite late on their first night and upon introducing myself, three of my cats (two... Latest reply by Stephanie1933

I’m very upset, my most recent guests stole an art sculpture given to me by my Grandmother. The sentimental value outweighs the cost, It’s not fair they are allowed to get away with this. Has anyone else had similar experience? I’m thinking of stopping h... Latest reply by Carol753

I allow pets at my house. My question is, #1 do they have to tell me they are bringing one?#2 Can I charge a pet fee? It takes me twice as long to clean if there is hair everywhere. Latest reply by Quincy

Despite listing it clearly in my house rules, every other guest seems to bring a dog without notifying us which also puts us in an awkward situation to collect the fee through the resolution center in the middle of the stay (we often eat the $50). I have... Latest reply by Quincy

Hi Everyone, I am a pet-friendly host. I even have a private room for the pets at my place. However, the cleaning time and effort takes time to compare guests without pets. In that case, I charge an extra fee for pet cleaning. The software of Airbnb ... Latest reply by Liv