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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi all. I have a guest that checked in at 2pm then sent me a message just after midnight they couldn’t sleep at my AirBnb. Check in is between 4-8pm but cleaning was done sooner and I messaged the guest he could check in earlier. They arrived around 2pm. ... Latest reply by Casey340

How do I block checkin/checkouts during holidays (Dec24-26 & Dec 30/Jan 1) for example. I want to take reservations but do not have staff to clean during holidays or put the lockbox. This puts me in a position of having to block off my dates and lose rese... Latest reply by Mike-And-Jane0

As title above, and Airbnb ambassador refuse to help us. Because the host doesn't want to host use because they have allergies. And in ADA stated that allergies is not considered violation of the host health which Airbnb policy stated, which again the amb... Latest reply by Marie8425

I recently had a terrible (newly joined, no prior reviews) guest book for 2 nights, enjoy her entire stay with her boyfriend, then afterwards call airbnb to say she left early because of bedbugs, therefore she needs a refund. She didnt leave early (evide... Latest reply by Sean-And-Jenny0

Greetings Fellow Hosts, Have you all had any bookings for Memphis In May? Latest reply by Jenny

I had this reservation cancelled however when I went back online to look for other places to stay this very same home is showing as available for the night I was to stay there. I'd like to know why a property that just cancelled on me is still showing as... Latest reply by Mike-And-Jane0

I have a guest who has informed me she has covid. NZ govt state you must self isolate for 7 days if you have a positive covid test. The cancellation on this apartment is 4 days prior to arrival. This means she will not get a refund so she has said she wil... Latest reply by Fred13

Hi all, I was hoping someone could please advise on the best way to handle this issue as the level of injustice my partner and I are feeling is huge at the moment. We literally feel persecuted, half the holiday was spoilt and we're being asked to pay out ... Latest reply by Charlie510

Looking for co-host in Bangkok for a condo near Asok station. We are looking for co-host that will welcome guests for check-in and eventually clean at the end or make sure that the cleaning service it's done correctly. Latest reply by Helen3

A potential guests is trying to book for 9 days and is choosing the 10% off no cancellation but when check out occurs it's reverting to the regular price... HELP! Thanks,Rona Latest reply by Mike-And-Jane0