Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi there, total newbie here.Have recieved a booking for a month for a family of 4 relocating from abroad. My property is 2 bedrooms both with double beds and has maximum occupancy of 4. I assumed maybe the 2 kids might be sharing a double bed? And it up t... Latest reply by Kia272

Hi, I am trying to find out if I can find multiple special offers to different potential guests? Thanks. Latest reply by Joan2709

I have received several requests in the last few months from profiles that had only joined that day, or some that had joined weeks or months ago but their profile contains zero information.Other requests are simply 'looking forward to staying'. I understa... Latest reply by Guy991

Hi there,Total newbie here, my first booking arrives tomorrow.But there is no profile pic, just an inital in a black circle...., only one review about 5 years ago and has commented about visiting temples... we are in rural wales, temples are not common si... Latest reply by Helen3369

Greetings fellow hosts! I would love to get your comments and advice. I am a humble Canadian host, who lives on-site in my home. I offer solo travellers a private bedroom (with single bed, desk and clothes drawers) and private bathroom. The privat... Latest reply by Ashley1116

Guests can cancel for free, but their cancellation history is important information to hosts. I believe that if hosts could see the number of reservations a guest had cancelled, guests would take their reservations more seriously and everybody except ser... Latest reply by Kia272

If someone refuses to leave who gets contacted first?Airbnb or the police? Latest reply by Alicia753

Ever since Airbnb rolled out its calendar software update in 2023, it has led to significant challenges for Short-Term Rental (STR) businesses. With more than 20 listings, we heavily depend on the calendar sync feature, but it's not only failing to sync p... Latest reply by Martin5447

Hi there - I have come across this property (link below) on Booking . com and on AirBnB but it has no reviews on either site. There also isn't much information about the property on the listing, despite the host being verified by AirBnB. Is there a way to... Latest reply by Paula

Been having problems with my Airbnb inbox. Every time I try to send a message to my guests, I get a notification that the message has failed to send. But it seems the messages are actually going through because my guests respond and acknowledge the inform... Latest reply by Kelly2266