Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
I was talking to a friend this past weekend who is also a host. We got on the subject of misconceptions and myths that are perpetuated around Airbnb and hosting. Sharing some and hope that others will add what they have observed as well. What myths do yo...
Latest reply by
Anonymous
I need some advice here as Airbnb is taking this guest's side saying his review was not in any violation.My guest booked for 3 nights in my guestroom, the same house I live in. He had zero reviews. During his stay, the whole place smelled of weed. And at...
Latest reply by
Paul7484
Does any host ever got soiled towels with this type of stains? I tried soap and bleach multiple times but it doesn't come off. Pictures have same stain but one is close-up, other doesn't. It's between yellow and orange and not big patches all over the to...
Latest reply by
Don-And-Emily0
Hi Fellow Airbnb Hosts... now here's an interesting situation that I would really appreciate your thoughts on and advice! My current guest booked for one week; mother and son (age unknown)Arrived with extra guest; friend of son (both 16 yrs)Appeared not t...
Latest reply by
Quincy
Someone in my guest party was recorded on my ring peeing in the front yard near the entrance. I think this is despicable and would like to cancel the rest of the 30 days stay? Is that possible? I have sent ABB the video for their review. Any suggestions w...
Latest reply by
Linda108
I would like Airbnb to see this one please. My apartment is not furnished appropriately for children. I don't want to risk injury and I have this as part of my listing description. I often requests for children which is fine. I don't mind responding. I do...
Latest reply by
Linda108
I had the mis-pleasure of hosting this person.
Never happy. Constant demands. Tried to extort a two week refund via a "gesture of goodwill" then left the bathroom filthy and a nasty review.
A highly entitled and demanding guest who would leave a ba...
Latest reply by
Mark116
Hello Hosts- I’m trying to locate host @@Rita in Oak Harbor, WA Future guest met my criteria of having a review & auto-booked tho short comment on review is for her mother (a 4.5) . After two difficult guests I’m concerned this could be another & frankly ...
Latest reply by
Zoe338
name **, from LA, phone area code 818, he checked in our house the other day and stayed more than 28 hrs, then he called airbnb complaining cleaning issues, regarding dust on top of refrigerator , after he got fully refund he still wrote a nasty review. t...
Latest reply by
Laura2592
This is our third year hosting. A guest recently stayed at our cottage and left us a very nice review. In her private feedback, she asked if any of our guests have ever reported paranormal activity in the house. She went on to describe what she and her...
Latest reply by
Lorna170