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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I’m very upset, my most recent guests stole an art sculpture given to me by my Grandmother. The sentimental value outweighs the cost, It’s not fair they are allowed to get away with this. Has anyone else had similar experience? I’m thinking of stopping h... Latest reply by Carol753

I allow pets at my house. My question is, #1 do they have to tell me they are bringing one?#2 Can I charge a pet fee? It takes me twice as long to clean if there is hair everywhere. Latest reply by Quincy

Despite listing it clearly in my house rules, every other guest seems to bring a dog without notifying us which also puts us in an awkward situation to collect the fee through the resolution center in the middle of the stay (we often eat the $50). I have... Latest reply by Quincy

Hi Everyone, I am a pet-friendly host. I even have a private room for the pets at my place. However, the cleaning time and effort takes time to compare guests without pets. In that case, I charge an extra fee for pet cleaning. The software of Airbnb ... Latest reply by Liv

Hello all,I have couple questions, we have always been Pet friendly and not had a fee. Here recently we have had quite a few pet issues with the guest not cleaning up after them (which we ask them to) and with the pets doing their thing on the furniture e... Latest reply by Liv

Hi . My fiancé and I are only a month or so into renting our second home . We wanted to be pet friendly as we ourselves have a dog and can never find a nice place to stay with our pup. And she’s goes everywhere with us . Now that we are on the other end... Latest reply by Quincy

I do allow dogs but these guests didn't mention dogs. Are the guests breaking the rules or just rude? I didn't say anything till today (they're staying for four nights). The neighbor told me the dogs were alone outside whining (on my listing I ask not to ... Latest reply by Andrea1160

Hi folks, Late last week there were major storms (& damage) in my area, resulting in widespread internet outages. Mine was checked a few days ago & seemed to be fine. Yesterday a family checked in for a 5-day stay & today the internet isn't working. Basic... Latest reply by Nat10259

I have a guest who booked for a month ( november ) arrived on first day and stayed for few minutes and left smiling.She checked the room and left but never come back …i messaged her 2 days after no response then messaged again after 2 days but never respo... Latest reply by Mary-Jane17

Hi there,Messaging from Wellington New ZealandCan anyone advise if there is an existing Rubbish Policy or charges for excessive Rubbish.Not specifically for silly guests having parties, more for larger groups who look after the property but have excessive...