Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Yesterday morning a skunk sprayed in our neighborhood near our house. It was a cold rainy day. Our guests arrived early while I was getting air freshener and the skunk smell was quite strong in the house. I hadn’t had time to air the place and the skunk s... Latest reply by Robert5501

My family (me, my husband, our 2 year old son and our 6 month old baby) stayed for a month at a woman's house in France. She had divided the (large) house into two apartments: the bottom, which she rented out, and the top, her own personal space. This wom... Latest reply by Sarah977

Fellow Alaskan & Canadian hosts. Anyone have advice on a wi-fi enabled temperature alert device? I've had guests leave my garage door open at -40F. Looking for a device that could send me a remote alert in case this ever happens again. The only one I c... Latest reply by Brian2036

Our query relates to overseas guests visiting us in the UK.At the moment guests need to get a test on day 2 of their visit.We have guest due into the UK who will travel straight to us to stay for three nights. They are able to bring the tests with them wh... Latest reply by Mike-And-Jane0

Tell me everything I can do to improve, things I should add, things I should take out. Pricing . Drop all your wisdom I am ready to receive I do have three confirmed bookings for room 1. Latest reply by Mike-And-Jane0

Hello there, So we stayed in an Air BnB for 30 days and the service fee was $170 USD. A day after we left I was contacted by the host and accused of stealing a curtain, leaving wine stains and a dirty shower. We contacted him back and after a picture was ... Latest reply by Sarah977

We've recently listed our property which is in Croatia. We are Uk residents but we pay tax on rental income in Croatia so ideally want to be paid there. We have Croatian Kuna and Euro bank accounts and the listing quotes in Euros as this is normal in Cro...

So, middle aged couple book a while back for 7 night stay. Lady is quite abrasive despite my chatty messages and replies/communications were a bit of a struggle. They didn’t want a meet & greet and asked me just to leave a key. I asked them to drop me ... Latest reply by Amanda660

Hi all I work from home, and my office is directly above my guest space. I don't generally use the office on weekends, since I have a laptop in my family room for personal use. My office hours are the usual - 8.30am to 5pm but, occasionally, I have to so... Latest reply by Pat271

This will be my first regular guest. He will be returning for one day a week for a month due to work commitments. Now I am sure everything will be fine We will be giving him a trial and see how this fits to our lifestyle, Your thoughts please as I haven... Latest reply by Brian2036