What hosts are saying

    Quincy
    Support with your bookings

    How to create a Top Answer in the Community Center

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22
    Christiana1
    Support with your bookings

    Month-long guest has checked out and is demanding a partial refund.

    Hello all! I am having a very difficult time with a very difficult woman. An airbnb user booked my apartment for her parents for a little over a month (so I offered a 50% discount), during which time she had a baby. She was easygoing at first, then as t... Latest reply by Patricia95
    Erica10
    Support with your bookings

    I've had a cancellation mid-stay, how are the repayments calculated?

    Hello friends, Can anyone point me to the cancellation policy for guests who leave mid-stay? I had a guest who booked for three months, but only stayed for one and a half. They had warned me that could happen, so when they notified me that they were lea... Latest reply by Erica10
    Ariane-and-Andrés0
    Support with your bookings

    Should we be punished if cancelled an instant booking from someone who is not going to be our guest?

    Hello community, An Airbnb member instantly booked our listing for her son and his three friends. She stated in her message that she was just trying to book for them and promised us that they were going to behave, but she instantly booked before consult... Latest reply by Lol0
    Deborah8
    Support with your bookings

    Would you accept a heavily pregnant guest?

    Ive been asked if i can accomadate a couple who are expecting a baby in a few weeks . They need somewhere short term , possibly 10 weeks or so , and the baby would be born while they are with me , Im slightly wary , (after reading stories about not being... Latest reply by Deborah8