Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We are relatively new to Airbnb and recently just hosted our first HORRIBLE guest. All of the red flags were there during booking (asking for a discount, none of the messages made any sense, and mentioning her brain damage) but the money was good, and it ... Latest reply by Mike-And-Jane0

Hello! This is my first time posting and I actually haven't even listed my property yet. We have just started the process of purchasing a lake house and we're planning on doing just a few bookings a year to help with some costs. My question is, I see so... Latest reply by Scott-and-Mary-Ellen0

Hello Everyone, Up to July, and even currently we get 5 stars from our guests, but in July I received a very bad and unfair review from a guest. He was threatening our property manager, made claims the property was dirty and even accused the cleaning lad... Latest reply by Linnea-Or-David0

It is quite ridiculous, but already the last 3 guests that I had were complaining about unreasonable things. All complained that the house is not as bright as it looks on the pictures. They all checked in at night or on a very cloudy day, and the photos w... Latest reply by Donna1001

It has been a crazy few weeks.... Refrigerator quit working ... I was unable to get one locally due to supply chain issues with COVID so I ordered one. I was able to find an old one to get by until the new one arrived. The day before the new one arrive... Latest reply by Mark116

On Monday July 6th, 2020, I was contacted by a scammer with the following message, "Hello! We would like to book your accomodation through the airbnb but we will not check in. A person is paid for accomodation, but he will live in another place. You wil... Latest reply by Julieanna0

the review I left & posted to her profile... we hosts have a responsibility to other hosts to leave honest reviews. WARNING! RED FLAG! ALERT! I have been a superhost for 3.5 years and have 442 five star reviews. Pinky was the ABSOLUTE WORST guest I have ... Latest reply by Helen3

καλησπέρα εχω βαλει προς ενοικιαση μερικά καταλύμματα των οποίων ιδιοκτητης ειναι ο παππους μου πρεπει να βαλω τον δικο του τραπεζικο λογαριασμο ως τροπο πληρωμης? Latest reply by Emiel1

Hi Everyone, Our rental is 30 minutes from our home, so we are offsite hosts (obviously). I normally shut down my phone around 9 or 10pm. And then turn it back on at 6:30am. My question is, do other hosts do this? Or are you available 24/7 in case... Latest reply by Kelly149

Hi everybody, We hope you are all staying safe! We usually rent out 3 rooms in our primary residence. One is currently occupied by a longterm tenant who literally doesn't leave the house, so we do not have to worry about that he might bring any virus in t... Latest reply by SandraandGary0