Hello, Since entering my payout information, I have regularly been receiving e-mails saying that my payout information has been updated. (At three diffeent times yesterday afternoon, and once this afternoon.) I had taken no action whatsoever. When I go to...
Latest reply by
Clare0
Does anyone know why I wouldn't be getting an e-mail that allows me to post my review of my guests. This hasn't happened before. Is there another way to do my review? Thanks--Jeannie
Latest reply by
Clare0
Hey all-I have an AWFUL neighbor. He owns a 6 unit apt building next door to my single family home (which I host rooms from only while I am here). He just presumed to yell at my guest for having a conversation on the phone (its 12pm on a monday, not 3am!...
Latest reply by
Sophia7
I've now had three guest who have not been able to book our B&B on this website. They go through the process get to the end only to have the site close down on them. How can this be fixed, this last one was from a corporation and it does not look good f...
Latest reply by
Clare6
I have a terrific guest that I approved for a return stay in September. She just let me know that she forgot to use an Airbnb giftcard when she made the reservation. How can she do that without losing her deposit (I have a strict cancellation policy) or m...
Latest reply by
Clare0
For example, "John" schedules a reservation from Monday the 1st to Friday the 5th. He is leaving Friday morning. "Jane" wants to check in on Friday the 5th. So on my calendar it shows John has book Friday so Jane can't book for Friday, even though the spa...
Latest reply by
Daniel1
I don't understaned, On my "dashboad" one of my listing says I need to work on my value, There are 27 reviews on it. It is a 4.5 star listing. IT SAYSCopy/PasteYour last 2 ratings were lower than 5 stars. Overall, you’ve received 5 stars 63% o...
I have a guest who was supposed to check-in yesterday. On my way home to check her in (this is at 430pm, check-in is at 5pm) I receive a message from her stating she will not be able to make check in for this day. I told her that is fine, but to be clear ...
Latest reply by
Joey1
I am a host and I accepted a reservation. Yesterday I received an email from AIRBNB Trust and Safety saying that AIRBNB had to cancel the booking because, at this time, the guest had not gone through a verification process.Today I received a new request t...
Latest reply by
Beryl-and-Adam0