Hosting

Does anyone know why I wouldn't be getting an e-mail that allows me to post my review of my guests. This hasn't happened before. Is there another way to do my review? Thanks--Jeannie Latest reply by Clare0

Hey all-I have an AWFUL neighbor. He owns a 6 unit apt building next door to my single family home (which I host rooms from only while I am here). He just presumed to yell at my guest for having a conversation on the phone (its 12pm on a monday, not 3am!... Latest reply by Sophia7

I've now had three guest who have not been able to book our B&B on this website. They go through the process get to the end only to have the site close down on them. How can this be fixed, this last one was from a corporation and it does not look good f... Latest reply by Clare6

I have a terrific guest that I approved for a return stay in September. She just let me know that she forgot to use an Airbnb giftcard when she made the reservation. How can she do that without losing her deposit (I have a strict cancellation policy) or m... Latest reply by Clare0

For example, "John" schedules a reservation from Monday the 1st to Friday the 5th. He is leaving Friday morning. "Jane" wants to check in on Friday the 5th. So on my calendar it shows John has book Friday so Jane can't book for Friday, even though the spa... Latest reply by Daniel1

I don't understaned, On my "dashboad" one of my listing says I need to work on my value, There are 27 reviews on it. It is a 4.5 star listing. IT SAYSCopy/PasteYour last 2 ratings were lower than 5 stars. Overall, you’ve received 5 stars 63% o...

I have a guest who was supposed to check-in yesterday. On my way home to check her in (this is at 430pm, check-in is at 5pm) I receive a message from her stating she will not be able to make check in for this day. I told her that is fine, but to be clear ... Latest reply by Joey1

I am a host and I accepted a reservation. Yesterday I received an email from AIRBNB Trust and Safety saying that AIRBNB had to cancel the booking because, at this time, the guest had not gone through a verification process.Today I received a new request t... Latest reply by Beryl-and-Adam0

One four family member including 2 children showed interest in one of my listing but this room was too small for four people so I suggested my other listing which is more suitable for this family. However, this family confirmed my small room by accident i... Latest reply by Clare0

Is it possible to have a smoking penalty as a host in a non smoking unit? Can I put it in my listing so guests know that if they smoke they will be penalized? Latest reply by Matt26