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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I have a guest who wishes to extend and I am new to Airbnb and don't know how to modify the reservation to only charge 1 cleaning fee. There reservation expires tomorrow and they want to extend. Can anyone tell me how to do this? Latest reply by Tyler-And-Lisa0

On the page it clearly says at least twice that this room comes with free parking, but then when messaging the host, they say that the parking is for a fee. I asked how much but have yet to hear a reply. does this go against Airbnb policy? Latest reply by Richard2991

I’ve been hosting for a number of years but this was a first today - a guest sent an alteration request for the dates so I accepted it. I noticed it was for slightly less money but thought it could be the change in dates, maybe they were staying for less ... Latest reply by Hannah1217

I am a new AirBnB in North Tonawanda, NY. I opened on 8/17/23 and have had several guests so far and have bookings into November. Two different guests (one male with 2 other guests and one male with 1 other guest) booked because they are "working in the a... Latest reply by Bhumika

Hi, We will be staying in Rome in October, in two different Airbnb, one at the beginning of our trip and one at the end. I just received a message from our host for our final stay in Rome, telling me that the tourist tax will be going up in October from 3... Latest reply by Mike-And-Jane0

I am having a serious issue with airbnb, a guest reported a bed bug problem and after having pest investigators in they did indeed find them. we had to shut things down and replace a couch and airbnb is denying us for any and all compensation. bed bugs h... Latest reply by Mike-And-Jane0

AIRBNB unfair treatment of Hosts which encourages SCAMER GUESTS.Huge grow in guests scaming Refunds and using the Reveiw process againt Hosts !!!! My proposal to Hosts needs to be supported by Airbnb.I have now added this to my properties House Rules. "WA... Latest reply by Helen3

i accepted a guest with no trip experience, i was hoping to see his picture after i confirmed but the profile picture is a dog picture and i am not comfortable with that. he will arrive in 3 days and it's too late to cancel the trip. what are your recomme... Latest reply by Joelle43

I have a horrible dispute with both the Host and Airbnb for a horrible stay in Manchester. The condition the host let the guest live in for 195eu/3nights are:- Moldy bathroom - a health hazzard no less- Saggy mattress where you slept directly on the steel... Latest reply by Chi4280

I'm supposed to be staying in an Airbnb starting tomorrow, and in a very recent review someone said that they had experienced bed bugs. The host responded saying he himself looked and did not see any, but I'm very concerned that he did not have a professi... Latest reply by Jasmine527