Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

First of all, it bothered me that they called weeks after booking to inform me about the cats, leaving no "paper trail" on airbnb's messaging platform. I told them I had allowed this once before but only if they agreed to pay for professional cleaning ... Latest reply by Autumn11

I have had the worse experience of stay at this following property : ** **[Title updated and Identifiable information- Name of a Host's listing removed in line with the Community Center Guidelines due to privacy concerns] My host was acting very friend... Latest reply by I25

The A/C is out of this World! they mike the Strom "Debbie" for everything that my be news. The sky is falling! Latest reply by Bhumika

I've got a 3bdrm, 2.5 bath home with 4 beds total. Here's the layout: Queen in bedroom 1 w/half bath attachedKing in bedroom 2 w/no bath attached 2 double/full beds in bedroom 3, upstairs w/attached full bathroom The issue I'm having is related to pricing... Latest reply by Mike-And-Jane0

*Guest reported camera inside one of our listings and it has been permanently removed. *We have close to $4mil invested in properties we own and have lost complete confidence in Airbnb. On Aug 5th we had a guest check in for a reservation Aug 5th- Aug 9th... Latest reply by Jessica3942

It is absolutely ridiculous Airbnb does not have an option for a pet cleaning fee. You can charge for an extra human, but not a animal that leaves 10 pounds of fur behind and slobbered everywhere for 3 days. Makes NO sense. I now have one cleaner, af... Latest reply by Maria21994

Hello, I began hosting this summer and had a great response as we are fully booked june/jul/augwe prices a bit below the market in our area to get bookings and reviews. We have 14 reviews and all are 5 star so we are confident we are on the right course. ... Latest reply by Shelley159

Hmm, not sure how to rate this guest? Started out with good communication, then stopped after sent check-in information. 1.Turned up with 2 cars, my space is for one.... I'm flexible with that but have always been asked.2.Spent most of time in separate ca... Latest reply by Alison1039

I have two indoor/outdoor cats. I'm in the process of getting my home ready to rent for long weekends starting in October. My human family and dog can easily stay somewhere else for the weekend, but what can I realistically do with my cats? They *hate* go... Latest reply by Helen3

Hi everyone, I hope some people can help me. With 2 friends we booked an airbnb appartment for 7 nights. We just got an email (less than 24 hours before arrival) from the host that there might be construction taking place. It has 2 bedrooms with 2 (one on... Latest reply by Mike-And-Jane0