Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

I've been a host for five years and have almost 500 guest reviews, but have had a couple that have made me want to reconsider my relationship with Airbnb. These are incidences where a guest clearly did not read the listing details, house rules, or look a... Latest reply by Mike-And-Jane0

Airbnb is discriminating against room rental listing hosts, favoring hotels. Hotels are allowed to utilize security cameras in all common areas, however room rental hosts in a houseshare are not allowed and are banned as of April 30, 2024.Room rental host... Latest reply by Maria19300

I struggle to understand the purpose of this new badge.It could be to highlight the best of the best (rating >4,90), but I already saw it assigned to an evaluation of 4,77!What does airbnb mean with its creation? Latest reply by Bhumika

My check-in instructions are unfortunately broken. No matter what I do, send a picture, ask, beg, demand, less than 30% of my guests are finding the 'Check-In Instructions.' They are actually hurting my listing more than helping if they are there but no... Latest reply by Nicholas828

So our Villa is rented on Air BB, we feel aggrieved that customers can book and cancel up to 30 days prior to check in and not face any penalty, effectively offering no protection to the owner. It has now happened twice, potential guests reserve our entir... Latest reply by Mike-And-Jane0

AirBnb should require hosts to publish the true size of their properties, in terms of both square meters and square feet. It is a given that all hosts use wide-angle lenses to make the spaces seem larger than they are, forcing us to discount the photos w... Latest reply by Joe-And-Kerri0

As a constant traveler with over 80 stays, I beg of all of you to list what floor your place is on. I spend hours trying to look for clues since AirBnB doesn't have it as a filter item!! If I can't figure it out, I reject it. Latest reply by Margie161

Hey everybody, we're new to hosting, and are excited to start hosting people in our newly restored barn. Our first guest on the schedule just booked for next week, but they have a 10 year old account with no reviews and no face picture are bringing 7 peop... Latest reply by Paula

I applied a 20% rule set price increase for our peak season and have had multiple bookings with no price increase applied. Has anyone experienced this same problem? Latest reply by Paula

I recently had a young couple from the local area book my listing. It's a bit of a red flag for possible entertaining. I didn't cancel it, but I wanted to make sure they read that the house rules include "no parties" and "this listing for a maximum of two... Latest reply by Anton7042