Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
Hello Airbnb Community,I hope this message finds you well. I'm reaching out to share a concerning experience I recently had as a guest. I've been a loyal Airbnb user for over eight years, maintaining a clean record and always adhering to the rules.During ...
Latest reply by
Chenxi9
I have found this summer that a lot of people have booked and cancelled and I haven’t had any enquiries on Airbnb for weeks. This coincides with listing the house on Booking.com (which has been a nightmare!) and I just wondered if these two things were re...
Latest reply by
Mary612
I'm new at this business, I started being a host 4 days ago. I got a reservation, 3 guests are coming. The one who made the booking seems lovely but has only 1 recommendation and joined Airbnb 5 years ago. I'm open-minded, but maybe it would be safer to d...
Latest reply by
Zsófia8
Am I the only one why can not get airbnb to answer a Aircover request they keep closing the case and say they forward the case but nothing happens and this is now happened 10 times…??? Aircover my……!
Latest reply by
Breanna
Hello,to following problem I already contacted AirBnB Support - but like always - without solving my problem.I have updated my check in instructions: In earlier times I had a fixed code for my keybox (lets say 9876).Then I decided that each guests should ...
Latest reply by
Melissa2394
I've just received a request for a booking (my first) for 2 for 2.5 weeks, the concern I have is the requestor joined AirB&B in 2020 but so far has no trips, and this seems a bit odd. Their address and phone number have been verified, however. Am I worryi...
Latest reply by
Sameer59
Hi all, I am not on instant book, and I have an enquiry from someone with no previous reviews who is among a party of four. Airbnb is prompting me to pre-approve or decline them but I haven't got all the information I require yet. They asked about transp...
Latest reply by
Catherine468
Hello everyone
what do you so when guess did not follow your rules and Airbnb rules. and also lying about you having insects at your house with no proof to get they money back? Think I already did:
1-i call the guest to let them know that the are doing i...
Latest reply by
Debra300
Hi there!I am a new host and am looking to customize my availability. I have a whole house that I would like to set a minimum 4 nights stay however would also like to make only a room available for anything less than 4 nights. Is this something that can b...
Latest reply by
Paula